Ray Partida
Donna,Texas
Summary
Results-driven professional with a strong background in customer relationship management and team oversight. Proven ability to implement process improvements and enhance staff training, leading to increased operational efficiency.
Overview
9
9
years of professional experience
Work History
Assistant Supervisor
A.C.T.
Harlingen, Texas
2024.01 - Current
- Oversaw daily operations, ensuring team adherence to company policies for consistent performance.
- Trained new staff on operational procedures and safety protocols, improving onboarding experience.
- Facilitated effective communication between team members and upper management to enhance collaboration.
- Implemented process improvements to enhance workflow efficiency.
- Monitored performance metrics to identify areas for development.
- Supported conflict resolution among team members to maintain a positive work environment.
Assistant Manager
Discount Tire Company
Weslaco, Texas
2017.05 - 2023.12
- Trained and mentored staff to enhance customer service skills and improve overall customer satisfaction.
- Supervised daily operations, coordinating shift schedules and assigning duties to ensure smooth workflow.
- Resolved customer inquiries and complaints efficiently and professionally.
- Managed inventory levels and coordinated timely stock replenishment.
- Assisted in developing and implementing promotional campaigns and marketing strategies to drive sales.
- Conducted regular team meetings to discuss performance and goals.
- Implemented safety protocols to maintain a secure work environment.
Education
High School Diploma -
La Feria High School
La Feria, TXSome College (No Degree) -
T.S.T.C
Harlingen, TXSkills
- Team oversight
- Task delegation
- Staff training
- Performance monitoring
- Schedule coordination
- Process improvement
- Customer relationship management
- Conflict resolution
- Effective communication
- Problem solving
- Team building
- Stock control
Timeline
Assistant Supervisor
A.C.T.
2024.01 - Current
Assistant Manager
Discount Tire Company
2017.05 - 2023.12
High School Diploma -
La Feria High School
Some College (No Degree) -
T.S.T.C