Ray Ruiz

• Maintained a safe living environment for residents by quickly addressing any potential hazards or code violations discovered during inspections or reported by tenants.
• Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
• Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
• Upheld excellent communication with property managers regarding progress updates, completed tasks, and upcoming maintenance needs.
• Reduced downtime for essential building systems by performing routine preventative maintenance on HVAC, plumbing, electrical, and other critical components.

• Improved system efficiency by conducting thorough diagnostics and implementing preventive maintenance measures for refrigeration systems.
• Maintained safety standards by using appropriate protective gear and adhering to best practices.
• Conducted diagnostic tests and read results.
• Ensured safety compliance by following industry standards, guidelines, and regulations when installing or repairing refrigeration systems.
• Read and interpreted blueprints to understand different models.
• Performed predictive, preventive, and corrective maintenance on diverse systems.

Servicing 750 tons of Commercial HVAC Chill water systems,package units,Refrigeration walk-in-cooler,freezers and Commercial ice makers. Constantly creating and completing preventive maintenance procedures of all Commercial and HVAC appliances at several government regulated facilities.

• Improved system efficiency by conducting thorough diagnostics and implementing preventive maintenance measures for refrigeration systems.
• Maintained safety standards by using appropriate protective gear and adhering to best practices.

• Resolved customer complaints in professional and timely manner.
• Met with customers to discuss service needs and offer available solutions.
• Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
• Hired, trained and supervised team of service staff members to meet business goals.
• Met with customers to discuss service needs and develop effective and practical solutions.

Renovated a 209 unit 50 year old property, saved thousands of dollars in HVAC, electrical,plumbing,and appliance repairs.

• Resolved customer complaints in professional and timely manner.
• Analyzed service reports to identify areas of improvement.
• Hired, trained and supervised team of service staff members to meet business goals.

Overlooked a lease up new construction property .Responsible for grounds,landscape,building structure,HVAC,Electrical, Plumbing,Appliance warranty and swimming pools.

• Resolved customer complaints in professional and timely manner.
• Analyzed service reports to identify areas of improvement.