Overview
Work History
Education
Certification
Publications
Timeline
Generic

Raya J. Wall

Salt Lake City,UT

Overview

13
13
years of professional experience
1
1
Certification

Work History

Artist Relations Manager

New World Presents
09.2021 - Current
  • Strengthens artist relationships by consistently maintaining open lines of communication and addressing their needs promptly.
  • Coordinates successful tours and events, overseeing all aspects from booking venues to managing logistics.
  • Collaborates with cross-functional teams to create cohesive branding, marketing materials, and promotional campaigns for each artist.

Bartender

Doubletree By Hilton Hotel
07.2023 - 11.2023
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Bartender

Hyatt Regency Hotel
10.2022 - 12.2022
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Wine and Beverage Director

The Tin Angel At The Eccles Theater
08.2019 - 02.2022
  • Enhanced customer satisfaction by curating diverse wine and beverage menus tailored to various events and occasions.
  • Boosted sales with innovative pairing recommendations, showcasing the versatility of the establishment''s offerings.
  • Increased staff knowledge and expertise through comprehensive training programs on wine varieties, regions, and food pairings.

Brand Ambassador & Tour Guide

Holystone Distillery
09.2020 - 09.2021
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Generated leads for future business opportunities by collecting customer contact information during promotional events.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.

Head Bartender

Stanza Italian Bistro & Wine Bar
01.2016 - 08.2019
  • Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.

Bartender

Doubletree By Hilton Hotel
11.2016 - 03.2017
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Bartender

BTG Wine Bar
01.2014 - 08.2016
  • Educated customers on wine options, making personalized recommendations based on preferences or dietary restrictions.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.

Office Manager

Rebirth OBGYN
03.2014 - 01.2015
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.

Clinical Study Coordinator

University Of Utah School Of Medicine
01.2012 - 03.2014
  • Streamlined communication between participants and research team, fostering effective collaboration and data collection.
  • Ensured regulatory compliance by meticulously maintaining documentation for study activities.
  • Facilitated timely enrollment of participants through targeted recruitment strategies.

Clinical Research Coordinator

Inflexxion, INC
08.2011 - 01.2012
  • Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
  • Coordinated with cross-functional teams to ensure timely completion of clinical trial milestones.
  • Improved recruitment rates by developing and implementing effective patient outreach strategies.

Education

Level 1 - Sommelier Training

Court of Master Sommeliers
Park City
11.2016

Bachelor of Arts - Psychology & Portuguese-Brazilian Studies

SMITH COLLEGE
Northampton, MA
05.2011

High School Diploma -

AMES (Academy For Math, Engineering, & Science)
Salt Lake City, UT
05.2007

Certification

  • Research Administration Training, University of Utah School of Medicine 2012

Publications

A randomized controlled trial of an online self- management program for adults with arthritis pain Kimberlee J. Trudeau, Lynette A. Pujol, Pronabesh DasMahapatra, Raya Wall, Ryan A. Black & Kevin Zacharoff 

Timeline

Bartender

Doubletree By Hilton Hotel
07.2023 - 11.2023

Bartender

Hyatt Regency Hotel
10.2022 - 12.2022

Artist Relations Manager

New World Presents
09.2021 - Current

Brand Ambassador & Tour Guide

Holystone Distillery
09.2020 - 09.2021

Wine and Beverage Director

The Tin Angel At The Eccles Theater
08.2019 - 02.2022

Bartender

Doubletree By Hilton Hotel
11.2016 - 03.2017

Head Bartender

Stanza Italian Bistro & Wine Bar
01.2016 - 08.2019

Office Manager

Rebirth OBGYN
03.2014 - 01.2015

Bartender

BTG Wine Bar
01.2014 - 08.2016

Clinical Study Coordinator

University Of Utah School Of Medicine
01.2012 - 03.2014

Clinical Research Coordinator

Inflexxion, INC
08.2011 - 01.2012

Level 1 - Sommelier Training

Court of Master Sommeliers

Bachelor of Arts - Psychology & Portuguese-Brazilian Studies

SMITH COLLEGE

High School Diploma -

AMES (Academy For Math, Engineering, & Science)

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