Assanti Santos
Charlotte,NC
Summary
Results-driven sales professional with a proven track record of exceeding targets and building strong client relationships. Experienced in effective communication, adaptable selling strategies, and continuous improvement. Passionate about driving sales growth and enhancing customer experiences. Skilled in connecting with customers from diverse backgrounds and industries. Thrives in fast-paced, target-driven environments while delivering exceptional value to clients and organizations.
Overview
4
4
years of professional experience
Work History
Artist Relations Manager
Music Yard on SouthBound
Charlotte, NC
01.2023 - Current
- Collaborate with artists and management team to facilitate successful relationships, honing negotiation and interpersonal skills.
- Assist in coordinating events and promotional activities, developing organizational and project management abilities.
- Act as a liaison between artists and venue management, enhancing communication and conflict resolution skills while fostering positive partnerships.
- Utilize creative problem solving to address challenges in the music industry, further developing adaptability and resilience in sales environments.
Sales Development Representative
NAVEX Global
Charlotte, NC
07.2021 - 12.2022
- Established proactive communication channels with clients to evaluate satisfaction levels and introduce new offerings.
- Conducted comprehensive needs assessments to tailor solutions for prospects.
- Coordinated appointments and conducted effective product presentations via phone and video conferencing.
- Managed 85 outbound calls per day with a 40% conversion rate.
Sales Consultant
Flow Automotive Inc.
Winston-Salem, NC
12.2019 - 10.2020
- Identified areas of improvement within existing processes and procedures.
- Established long-term relationships with key contacts at client companies.
- Developed and maintained relationships with clients to increase sales revenue.
- Provided exceptional customer service throughout the sales process.
- Engaged with clients from diverse backgrounds, gaining insights into effective communication strategies.
- Aligned with clients' needs to provide expert guidance and product knowledge.
Education
Associate of Science - Cybersecurity
Central Piedmont Community College
Charlotte, NC01-2017
Associate of Arts - Business Marketing
Lees-McRae College
Banner Elk, NC03-2016
Skills
- TECHNICAL SKILLS- Microsoft Word- Microsoft Outlook- Salesforce- Sales Training- Cold Calling- Scheduling- Sales Pitch Development
- AREAS OF EXPERTISE- Sales and Business Development- Client Relationship Management- Effective Communication- Adaptability and Fast Learning- Telemarketing and B2B Sales- Customer Engagement- Cross-Functional Relationships
Timeline
Artist Relations Manager
Music Yard on SouthBound
01.2023 - Current
Sales Development Representative
NAVEX Global
07.2021 - 12.2022
Sales Consultant
Flow Automotive Inc.
12.2019 - 10.2020
Associate of Science - Cybersecurity
Central Piedmont Community College
Associate of Arts - Business Marketing
Lees-McRae College