Experienced quality control technician focused on assisting operations with creating compliant products. Systematic and driven professional familiar with scheduling and conducting inspections to help solve production issues and maintain quality.
Overview
6
6
years of professional experience
Work History
Quality Assurance Technician
Conagra Brands
Indianapolis, IN
05.2025 - Current
Conducted routine and non-routine inspections of production batches to ensure compliance with PepsiCo's strict quality, safety, and regulatory standards (FDA, GMP, HACCP).
Performed physical, chemical, and sensory testing on raw materials, in-process samples, and finished products using calibrated lab equipment.
Documented and reported testing results accurately in internal systems (SAP, InfinityQS), ensuring traceability and compliance.
Investigated non-conformance issues, worked with production teams to resolve root causes, and implemented corrective actions to minimize reoccurrence.
Monitored sanitation processes and validated effectiveness of CIP (Clean-in-Place) systems to ensure microbiological safety.
Participated in internal quality audits and supported third-party inspections with zero critical findings.
Conducted quality inspections on production lines to ensure product compliance.
Conducted thorough inspections of products for quality and compliance.
Documented inspection results and reported discrepancies to management.
Conducted post-sanitation pre-operational inspections, identified deficiencies, and coordinated corrective actions to ensure regulatory and company compliance.
Instrument Coordinator
Eli Lilly
Indianapolis, IN
09.2024 - 01.2025
Executing calibrations, preventive, and routine maintenance of different lab equipment and instrumentation.
Performing basic data interpretation and troubleshooting of predefined methods.
Perform routine inspections to ensure compliance with specifications to ensure compliance with quality standards Documented work performed in written and digital formats.
Calibrating laboratory equipment according to established protocols.
General lab maintenance.
General customer service.
Contacting vendors to schedule repairs
BioBank Technion III
Azenta Life Science
Indianapolis, IN
11.2022 - 08.2024
Recorded test data using appropriate software programs and databases.
Managed multiple simultaneous projects while adhering to strict deadlines.
Sorted and labeled various specimens according to established protocols.
Assisted in training of new employees in specimen processing procedures.
Followed established decontamination procedures after completing tasks involving direct contact with hazardous substances.
Assisted in development of new testing methods or protocols for specific projects.
Sample Handling Assistant II
LabCorp
Indianapolis, IN
01.2021 - 09.2022
Collected and processed specimens in medical environment
Neatly and accurately completed all required SOP documentation in accordance with set guidelines
Ability to identify specimens types, required tests, kit types, and perform the proper way of handling specimens
Supported another area in the lab by working in diagnostics
Led a team of no less than four people to handle the CPP, and archiving the requested documents In timely manners
Prepared samples for shipping and disposed of bodily fluids in proper containers
Quality Assurance Team lead
Amazon
Indianapolis, IN
09.2019 - 12.2021
Cross trained over thirty five Problem Solvers in twelve different areas in order to maximize team performance
Kept meticulous reports and documentation detailing daily processing activities, updated logs and submitted timely reports for supervisor review
Supported special projects upon request from the department Process Assistant
Trained five Process Guides in problem solve in order to help the Process Assistance in leading the team
Helped in training the new Quality Process Assistant
Helped in training the new Problem Solve Process Assistant
Did the Number Report multiple times to help out the Quality Process Assistant.
Education
High School Diploma -
Perry Meridian High School
Indianapolis, IN
Business Management Degree -
Râs El-Barr Business School
Dumyatt, Egypt
Skills
Project management abilities
Employee coaching
Data evaluation & root cause analysis
Customer service & stakeholder communication
Staff development & cross-training
Team management
Problem resolution
Relationship development
Supervision & team leadership
Multitasking
GMP-regulated manufacturing
Computer Skills: Microsoft Office Suite, SAP, InfinityQS