Rayane Magalhaes
Charlestown,MA
Summary
Dynamic professional with a strong work ethic and proven problem-solving skills, adept at building customer relationships at Loja Tachic Fashion. Demonstrated patience and empathy while boosting sales through effective engagement. Experienced in managing high-stress situations, ensuring customer satisfaction and loyalty in fast-paced environments.
Overview
14
14
years of professional experience
2
2
Certification
Work History
Babysitter
Jessica Smith
09.2024 - 03.2025
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Vendedora
Loja Tachic Fashion
08.2022 - 12.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Atendente
Mineirão Steakhouse
01.2024 - 09.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Atendente
Super Jc Market
05.2021 - 08.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Secretaria
Consultoria Médica Em Patologia Cirurgia
03.2020 - 05.2021
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Vendedora
Tons Festa Ltda
12.2016 - 01.2020
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Vendedor
Rosa De Sharon Confecções E Variedades Ltda
02.2011 - 10.2016
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Education
Administração
Escola Estadual Sinval Rodrigues Coelho
Governador Valadares Minas Gerais Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
Certification
- American Red Cross training services
Certificate of Completion has successfully completed requirements for
Adult and Infant First Aid/CPR
Date completed: 8/8/2024
Validity Period: 2 yeas
Conducted by: Oreng Consulting.
- ServSafe Certification
For successfully completing the standards set forth for the ServSafe* Food protection manager certification examination, which is accredited by the ANSI ( American National Standards Institute) National accreditation board (ANAB)- Conference for food protection (CFP).
Date of examination: 8/7/2024 Date of expiration: 8/7/2029.
Timeline
Babysitter
Jessica Smith
09.2024 - 03.2025
Atendente
Mineirão Steakhouse
01.2024 - 09.2024
Vendedora
Loja Tachic Fashion
08.2022 - 12.2024
Atendente
Super Jc Market
05.2021 - 08.2022
Secretaria
Consultoria Médica Em Patologia Cirurgia
03.2020 - 05.2021
Vendedora
Tons Festa Ltda
12.2016 - 01.2020
Vendedor
Rosa De Sharon Confecções E Variedades Ltda
02.2011 - 10.2016
Administração
Escola Estadual Sinval Rodrigues Coelho
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