Years of professional experience
Rayanna Thornton
Richmond,VA
Summary
Hard-working medical professional with exceptional experience leading teams, delivering results, and exceeding expectations. Creative and motivated medical assistant adept at delivering first-rate healthcare experiences t patients. Excel at administrative support, technical troubleshooting, and personnel coordination. Demonstrated excellence in phlebotomy.
Overview
2
2
Work History
Nursing Assistant Student
Bon View Rehabilitation Center
Richmond, VA
06.2021 - 02.2022
- Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Measured and recorded food and liquid intake and output to report changes to medical and nursing staff.
- Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration.
Barista
Delaware North Inc.
Richmond, VA
07.2020 - 02.2021
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Prioritized drink requests while managing interruptions.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Updated specials board display to boost sales.
- Maintained regular and consistent attendance and punctuality.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Education
CCMA - Medical Assistant
Fortis College
Richmond, VA07.2022
Skills
- PPE Compliance
- Written Communication
- Critical Thinking
- Routine Laboratory Testing
- Wound Care
- Examination Preparation
- Advanced Anatomy Knowledge
- HIPAA Compliance
- EMR Systems
- Phlebotomy
- Performing EKGs
- Vitals Collection and Documentation
Accomplishments
I played clarinet and saxaphone for all 4 years.
Timeline
Nursing Assistant Student
Bon View Rehabilitation Center
06.2021 - 02.2022
Barista
Delaware North Inc.
07.2020 - 02.2021
CCMA - Medical Assistant
Fortis College
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