Rayce Reinshuttle
Sterling Heights,MI
Summary
Detail-oriented customer service professional with six years of experience in team leadership and administrative support, consistently excelling in fast-paced environments. Proven ability to deliver exceptional client and patient interactions while fostering positive relationships and enhancing satisfaction. Strong communication skills and rapid adaptability drive operational efficiency and streamline processes. Committed to team success through a proactive approach and a focus on continuous improvement.
Overview
12
12
years of professional experience
Work History
Chiropractic Assistant
LIVE WELL CHIROPRACTIC
Royal Oak, MI
08.2025 - Current
- Greet patients, schedule appointments, manage check-in/check-out process using electronic health record (EHR) software
- Assist chiropractors during treatments by preparing rooms, setting up equipment, and recording patient notes
- Managed insurance verification, billing, and payment processing, ensuring accuracy of patient accounts
- Delivered exceptional patient service by addressing inquiries, clarifying treatment plans, and fostering a supportive clinic environment
Sanitation Supervisor
COMPASSIONATE ADVISORS HOLDING, LLC
Pinconning, MI
06.2022 - 07.2025
- Coordinated cross-department efforts for 135,000 sq. ft. facility, managing schedules and workflows to meet operational needs
- Oversaw administrative functions including inventory, ordering, budgeting, and documentation to maintain efficient operations using Excel and MaintainX
- Trained/supervised a team of 20+, handled hiring & onboarding
- Managed payroll approvals/compliance with OSHA safety standards/company policies
- Managed payroll approvals and ensured compliance with OSHA safety standards and company policies for team operations
- Performed administrative tasks, such as preparing reports, managing inventory, placing orders, as well as budgets, and maintaining documentation
Sanitation Team Lead
COMPASSIONATE ADVISORS HOLDING, LLC
02.2022 - 06.2022
- Conducted regular inspections of facilities, ensuring cleanliness, safety, and adherence to established standards, enhancing overall operational integrity
- Trained team of 10 janitors on diverse tasks, including daily cleaning and rapid response to covid outbreaks, fostering a proactive health and safety culture
- Organized and cleaned workspaces to promote efficiency and safety in operations. all departments in the facility; including but not limited to kitchens, greenhouses, packaging areas, and highly sensitive rooms handling solvents extracts and heavy machinery
Sanitation Crew Member
COMPASSIONATE ADVISORS HOLDING, LLC
04.2021 - 02.2022
- Cleaned and sanitized restrooms, including toilets, sinks, mirrors, and floors
- Adhered to safety protocols while utilizing proactive cleaning agents for handling chemicals and caustic/reactive substances, ensuring safe workplace conditions
- Sanitized restrooms, ensuring cleanliness and hygiene of toilets, sinks, mirrors, and floors for user safety
- Executed emergency clean-up for chemical spills and workplace accidents involving blood-borne pathogens
Shift Manager
MCDONALD’S
Pinconning, MI
09.2017 - 04.2021
- Supervised daily operations of restaurant to ensure efficient workflow and uphold food safety standards
- Trained, scheduled, and managed a team of employees, fostering a positive work environment and encouraging professional development
- Resolved customer complaints and feedback, delivering effective solutions and sustaining high customer service levels
- Conducted performance reviews, delivered feedback, and implemented development plans for team improvement
- Conducted regular performance reviews, provided feedback, and implemented plans
- Analyzed sales data and labor percentages to monitor and improve profitability
- Delivered cash deposits securely to the bank
- Transported large deposits to and from the bank
Crew Trainer
MCDONALD’S
04.2016 - 09.2017
- Trained new employees in all positions, covering processes such as cooking, cleaning, and order processing to ensure operational standards
- Achieved workflow targets by adhering to company policies, contributing to overall operational effectiveness
- Trained new crew members on operational procedures and customer service excellence.
- Monitored team performance to ensure adherence to quality standards and safety protocols.
- Developed training materials to enhance onboarding processes for staff efficiency.
Crew Person
MCDONALD’S
02.2014 - 04.2016
- Trained new employees across all positions, guiding them in cooking, cleaning, order processing, and facility maintenance to ensure operational consistency
- Achieved workflow targets by adhering to company policies, contributing to overall team efficiency
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
- Collaborated with team members to maintain workflow during peak hours, optimizing service speed.
Education
High School Diploma -
Pinconning High School
Pinconning, MI06-2018
No Degree - Graphic Design
ISD Career Center
Bay City, MI06-2018
Skills
- Point of Sale Systems
- Safety & Compliance (OSHA, Chemical Handling, PPE, Biohazard Waste Disposal, Caustic/Reactive Chemical Handling, Respirator Trained)
- Inventory & Quality Control
- Time Management
- Training & Mentorship
- Team Leadership
- Staff Supervision
- Conflict Resolution
- Cross Department Collaboration
- Professional Communication
- Shift Coordination
Timeline
Chiropractic Assistant
LIVE WELL CHIROPRACTIC
08.2025 - Current
Sanitation Supervisor
COMPASSIONATE ADVISORS HOLDING, LLC
06.2022 - 07.2025
Sanitation Team Lead
COMPASSIONATE ADVISORS HOLDING, LLC
02.2022 - 06.2022
Sanitation Crew Member
COMPASSIONATE ADVISORS HOLDING, LLC
04.2021 - 02.2022
Shift Manager
MCDONALD’S
09.2017 - 04.2021
Crew Trainer
MCDONALD’S
04.2016 - 09.2017
Crew Person
MCDONALD’S
02.2014 - 04.2016
High School Diploma -
Pinconning High School
No Degree - Graphic Design
ISD Career Center