Raychael Baughn
Shermansdale
Summary
A self-motivated and highly dedicated professional with an outstanding background in inventory control, sales, customer service and the ability to teach English-speaking courses. Demonstrated background in prioritizing tasks, meeting time-sensitive deadlines, and working efficiently in a group or independently to achieve business operational objectives. Proven ability to maintain self-motivation daily to achieve goals, while ensuring accuracy of work results within industry compliance.
Overview
4
4
years of professional experience
Work History
Inventory Control
Veyer, TikTok
08.2024 - Current
- Monitored inventory use and adjusted inventory control techniques.
- Managed inventory control, conducting stock adjustments and daily warehouse returns.
- Performed inventory control and quality assurance of supplies and materials and discarded or reordered products as necessary.
- Helped create and improve inventory control policies.
English Teacher
Gold Stars School
03.2023 - 06.2024
- Taught Elementary and Middle school students
- Focused on improving students grammar, writing, listening and speaking skills
- Planned and taught 4-6 lessons daily, Monday- Friday
- Created all course materials including quizzes, reading samples and educational videos
- Utilized the Direct Teaching Method to improve students skills
Sales Associate/Call Center Representative
Flight Systems Industrial Products
09.2022 - 02.2023
- Responsible for ensuring customer satisfaction throughout the sales process while consistently achieving goals
- Well-versed in company products and maintains current knowledge of new items to provide optimal customer service
- Make and accept a high volume of customer calls including establishing relationships with new and current clients
- Utilize various software programs and tools including managing emails to and from customers
- Confirm the status of customer orders
Dry Goods
Cargill
02.2021 - 09.2022
- Properly stored all products according to Health Services standards to be ready for store merchandising
- Kept accurate records of invoices for each delivery while cross-checking orders placed to ensure accurate counts were received
- Ensured a superior customer experience by addressing customer concerns, demonstrating empathy, and resolving problems on the spot
- Built long-term customer relationships and advised customers on purchases and promotions
- Pushed for operational changes that resulted in cost savings and higher profit margins
Education
No Degree - General Studies
Harrisburg Area Community College
Harrisburg, PANo Degree -
TEFL Certification
Online 01-2024
No Degree - Esthetician
Aveda Institute
Columbus, OH04-2019
High School Diploma -
West Perry
Elliottsburg, PA05-2017
Skills
- Sales Support
- Business Operations
- Lesson Planning
- Customer Service
- Student Assessments
- Leadership Skills
- Stenography Knowledge
- Microsoft Office (Excel, Word)
- Inventory control systems
- Inventory control programs
- Computerized inventory control
- Control adjustment
Timeline
Inventory Control
Veyer, TikTok
08.2024 - Current
English Teacher
Gold Stars School
03.2023 - 06.2024
Sales Associate/Call Center Representative
Flight Systems Industrial Products
09.2022 - 02.2023
Dry Goods
Cargill
02.2021 - 09.2022
No Degree - General Studies
Harrisburg Area Community College
No Degree -
TEFL Certification
No Degree - Esthetician
Aveda Institute
High School Diploma -
West Perry
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