RAYCHEL SILVA
Versant Media, LLC
Englewood Cliffs,USA
9
years of professional experience
Strategic Program/Project Manager with 8 years leading complex, enterprise-scale technology initiatives from concept through delivery. Proven track record driving cross-functional collaboration between engineering, product, and business teams to deliver scalable, secure, and innovative solutions aligned to corporate strategy. Expert in managing multi-million dollar programs, mitigating risk, and communicating with executives to ensure stakeholder alignment and transparency. Adept at Agile frameworks and program governance with a passion for continuous process improvement and technical excellence.
Work History
Program Manager
1 Year 1 Month- Create and manage individual project charters, schedules, resource plans, and budgets. Participate in and facilitate program intake, facilitate program prioritization discussions, and collect high-level requirements.
- Execute multiple strategic enterprise wide programs across the team and ensure objectives and deliverables are accomplished according to plan.
- Manage cross-functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources accordingly.
- Provide program-level status updates and reporting to sponsor and stakeholders, and facilitate regular program status meetings (including agendas, presentations, minutes, action items and follow-up)
- Lead to end to end HR transformation initiatives, assessments, planning and execution.
- Managed delivery of ERP initiatives including data migration, testing, and cutover.
- Supported evaluation and selection of future ERPs for HR & Finance.
- Lead enterprise wide transformation initiatives across corporate back-office functions(Finance, HR, Payroll, Procurement, Legal, Privacy, Cyber) with strong awareness of cross-functional dependencies.
Program Manager
3 Years 10 Months- Lead enterprise-wide initiatives supporting NBCU’s 10-year Long Range Plan, integrating technical strategy with business priorities and operational readiness across multiple product and engineering teams.
- Collaborate closely with senior engineering leadership, product owners, and third-party vendors to deliver complex software and platform programs on-time, within scope, and under budget.
- Drive cross-team dependencies and architectural alignment through structured technical syncs, risk mitigation strategies, and integrated program plans spanning infrastructure, security, and identity management domains.
- Own program governance cadence including executive reporting, steering committee facilitation, and stakeholder communications to maintain strategic visibility and rapid decision-making.
- Initiate and lead innovation councils, lean process workshops, and offsite summits to foster a culture of technical collaboration and accelerate delivery velocity.
- Implement scalable program operations processes and tooling enhancements (JIRA, Smartsheet, Confluence) to improve workflow transparency and team productivity.
Project Manager Scrum Master
1 Year 10 Months- Directed multiple Agile teams delivering mission-critical media operations and broadcast readiness projects, aligning sprint objectives with evolving business needs.
- Applied Agile and Kanban methodologies to improve predictability, velocity, and stakeholder engagement across fast-paced program lifecycles.
- Prepared and delivered executive-level presentations, including PI planning sessions, to elevate program strategic visibility and support portfolio decision-making.
- Managed cross-vendor collaboration and tracked budget and scope adjustments to ensure delivery within program constraints.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Program Manager
9 Months- Managed the successful launch of NBC’s One App platform by orchestrating cross-functional product, design, and engineering teams across brand portfolios and technical platform teams.
- Led all aspects of program governance including charter creation, kickoff, planning, financial reporting, and escalation management.
- Led technical rollout coordination for consumer-facing app features (e.g., pre-fetching, authentication workflows), ensuring release quality while balancing scope, time, and business impact.
Program Specialist
5 Months- Managed Jira and Confluence spaces across multiple workstreams; created custom queries, automated reporting, and maintained sprint health metrics to monitor velocity and delivery confidence.
- Developed and maintained integration maps, dependency trackers, and decision logs to visualize program risk and ensure cross-team alignment on sequencing and platform readiness.
IT Project Coordinator
9 MonthsEducation
Bachelor of Music
Skills
Program & Portfolio Management | Cross-Functional Leadership | Enterprise Software Delivery
Agile / Scrum / Kanban Methodologies | PI Planning | Release Management
Stakeholder & Executive Communication | Risk & Change Management | Vendor Management
Tools: JIRA | Confluence | Asana | Smartsheet | Microsoft 365 | SharePoint | Power BI|Lucid Chart|ChatGPT|Confluence|Slack|Zoom
Timeline
Program Manager
Versant Media, LLC
07.2025 - CurrentRead More
Program Manager
NBCUniversal Media, LLC
09.2021 - 07.2025Read More
Project Manager Scrum Master
NBCUniversal Media LLC
11.2019 - 09.2021Read More
Program Manager
NBCUniversal Media LLC
02.2019 - 11.2019Read More
Program Specialist
NBCUniversal Media LLC
09.2018 - 02.2019Read More
IT Project Coordinator
Mobile Health
12.2017 - 09.2018Read More
Nyack College
Bachelor of Music
Read More