Raychel Woody
Summary
Pragmatic Assistant fulfills various tasks with enthusiasm. Detailed team player excels in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.
Overview
8
8
years of professional experience
Work History
Certified Nursing Assistant
Greenhouse Cottages Of Homewood
08.2024 - Current
- Assisted residents with daily activities, ensuring comfort and safety in living environment.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness of resident areas, adhering to infection control protocols.
- Supported emotional well-being of residents through compassionate communication and engagement.
- Collaborated with healthcare team to implement individualized care plans effectively.
- Trained new staff on best practices for resident assistance and safety procedures.
Assistant
Work With Woody
01.2019 - Current
- Maintained accurate records and files, improving information retrieval processes.
- Prepared financial reports and statements, providing insights for decision-making and budgeting purposes.
- Reconciled bank statements monthly, identifying discrepancies and ensuring financial accuracy.
- Oversaw payroll processing, ensuring compliance with tax regulations and company policies.
- Coordinated with the Employees to create a detailed invoice for each customer.
- Coordinated with customers to create a contract that outlined specific needs/wants.
Customer Service Representative
Walmart
11.2020 - 05.2022
- Assisted customers with inquiries, ensuring prompt and effective resolution of issues.
- Collaborated with team members to enhance customer service strategies and improve satisfaction rates.
- Sent and received money for customers through systems provided through Walmart at the time. (Moneygram, Western Union, Walmart2Walmart)
- Loaded and Unloaded money on gifts cards and select online banking cards such as Cashapp and Chime.
- Processed bill payments (credit cards, utilities, and pleasure)
- Directed phones calls to the correct department
Cashier
Walmart
05.2020 - 11.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained organized cash register area, ensuring accurate cash handling and security protocols.
- Assisted in training new staff on operational procedures and customer service standards.
Wait Staff Member
Crawpappy's Cajun Cuisine
08.2019 - 03.2020
- Delivered exceptional customer service, ensuring timely and accurate order fulfillment.
- Collaborated with kitchen staff to maintain efficient food preparation processes.
- Trained new wait staff on menu items, service protocols, and customer engagement techniques.
- Managed dining area cleanliness and organization to enhance guest experience.
Carhop Server
Sonic
04.2018 - 12.2018
- Delivered exceptional customer service in fast-paced environment, ensuring high satisfaction levels.
- Operated point-of-sale systems for accurate order processing and payment handling.
- Coordinated order pickups, maintaining efficient workflow during peak hours.
- Resolved customer inquiries and complaints swiftly to maintain positive dining experience.
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
Education
High School Diploma -
Mena High School
Mena, ARSkills
- Reliable team player
- HIPAA compliance
- Patient care
- Fast learner
- Attention to detail
- Accounting and bookkeeping
- Cash handling proficiency
- Record keeping
Timeline
Certified Nursing Assistant
Greenhouse Cottages Of Homewood
08.2024 - Current
Customer Service Representative
Walmart
11.2020 - 05.2022
Cashier
Walmart
05.2020 - 11.2020
Wait Staff Member
Crawpappy's Cajun Cuisine
08.2019 - 03.2020
Assistant
Work With Woody
01.2019 - Current
Carhop Server
Sonic
04.2018 - 12.2018
High School Diploma -
Mena High School