Raye Mckenzie
Davenport,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Manager/Mechanic
NICKYS AUTO SHOP INC
Orlando, FL
01.2021 - Current
- Communicated with clients regarding vehicle issues, potential repairs, diagnostic results and suggesting future appointments
- Scheduled customers appointments, organized work records, filed reports, created estimates for customer payment
- Ordered parts and supplies to maintain necessary inventory
- Maintained vehicle functional condition by listening to operator complaints, conducting inspections, repairing engine failures, repairing mechanical malfunctions, replacing parts and components.
- Coached, mentored and trained team members in order to improve their job performance.
Driver
May Trucking Company
01.2024 - 02.2024
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Verified the contents of inventory loads against shipping papers.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Delivered goods and services to customers on time and in excellent condition.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Mechanic
Innovative Cart Mart
St. Ann, Jamaica
01.2016 - 01.2021
- Source parts in Japan
- Monitored shop equipment to maintain safe working condition.
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
Sales Supervisor/Driver
Auto City Junk Yard
St. Ann, Jamaica
01.2005 - 01.2016
- Selling products and ensuring customer's need
- Intervened in difficult customer situations to resolve issues quickly and efficiently.
- Resolve customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management
- Drive company tow trucks and cars.
Mechanic/Driver/Bearer/Sales Representative
Speed Plus Auto Motive & Accessories
St. Ann, Jamaica
01.2004 - 01.2005
- Maintained service operations by inspecting and maintaining vehicles
- Inspected and tested vehicles, complete preventive maintenance such as engine tune-ups, oil changes, tire rotation and changes, wheel balancing, replacing filters
- Do pickups and drop-offs, lodgments, auto parts sales and drive
- Maintained vehicle functional condition by listening to operator complaints, conducting inspections, repairing engine failures, repairing mechanical malfunctions, replacing parts and components.
- Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
- Provided estimates for labor costs associated with repair projects prior to commencement of work.
Skills
- Communicating effectively with management, co-workers and customers
- Worked under extreme pressure to meet demanding deadlines
- Complex Problem-Solving
- Verbal and Written Communication
- Operations Management
- Negotiation
- Product Management
- Time Management
Certification
- CDL
Languages
English
Professional
References
References available upon request.
Timeline
Driver
May Trucking Company
01.2024 - 02.2024
Manager/Mechanic
NICKYS AUTO SHOP INC
01.2021 - Current
Mechanic
Innovative Cart Mart
01.2016 - 01.2021
Sales Supervisor/Driver
Auto City Junk Yard
01.2005 - 01.2016
Mechanic/Driver/Bearer/Sales Representative
Speed Plus Auto Motive & Accessories
01.2004 - 01.2005
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