Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance guest experience.
Prepared high-quality beverages following standardized recipes to ensure consistency and customer satisfaction.
Operated espresso machines and grinders, maintaining equipment for optimal performance and safety.
Trained new baristas on beverage preparation techniques and operational procedures to improve team efficiency.
Guest Advocate
Target
Springfield
11.2024 - 07.2025
Guided customers in selecting styles that matched their preferences, enhancing overall shopping experience., Processed customer transactions efficiently using the cash register., Supported inventory management and order fulfillment processes.. Engaging with guests, providing style advice, and building sales.
Supported inventory management and order fulfillment processes.
Ensured clean and organized sales floor while adhering to safety regulations to promote a welcoming environment.
Barista
Java Joy
Harrisburg
05.2024 - 10.2024
Greeted customers and delivered prompt service to enhance customer satisfaction. Prepared coffee and specialty drinks. Operated equipment and processed cash and card transactions accurately. Maintained clean and organized work environment while stocking and replenishing supplies to ensure smooth operations. Opened and closed the shop independently on a regular basis, and trained a new employee.
Operated espresso machines and brewing equipment to prepare high-quality beverages.
Provided exceptional customer service, fostering a welcoming environment for patrons.
Maintained cleanliness and organization of workstations and dining areas.
Education
Diploma -
Graduation Alliance
Harrisburg
01.2026
Skills
Customer service, Communication skills, Food service, Time management, Leadership, Guest services