Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Raye Julianne Delos Reyes

Philadelphia,PA

Summary

Driven by a proven track record of enhancing customer satisfaction and sales growth, I excel in roles requiring patience, empathy, and a deep understanding of merchandising. At CUTCO, I significantly expanded the customer base and increased revenue through strategic upselling. My experience supervising at ShopRite honed my leadership and workplace safety skills, ensuring high service standards and team efficiency. Successful Front End supervisor with 3 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

4
4
years of professional experience

Work History

Front End Courtesy Clerk

ShopRite
10.2020 - Current
  • Supervised a team of cashiers, providing guidance, support, and training to ensure efficient and accurate transaction processing.
  • Monitored cashier performance, provided constructive feedback, and implemented improvement plans to maintain high service standards.
  • Addressed and resolved conflicts among cashiers or between cashiers and customers, fostering a positive and collaborative work environment
  • Communicated with management regarding cashier performance, customer feedback, and operational issues to ensure smooth store operations
  • Trained new cashiers and customer service workers, equipping them with the necessary skills and knowledge to perform their roles effectively and uphold company standards.

Sale Representative

CUTCO
06.2020 - 10.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Education

Bachelor of Science - Biology

Temple University
Philadelphia, PA
05.2024

Bachelor of Arts -

Central High School
Philadelphia, PA
06.2020

Skills

  • Cleanliness and hygiene
  • Childcare and Supervision
  • Patience and Understanding
  • Activity Planning
  • Communication
  • Customer Service Excellence
  • Problem-Solving
  • Team Collaboration
  • Attention to Detail
  • Empathy and Compassion
  • Listening Skills
  • Dependability
  • Adaptability
  • Time Management
  • Conflict Resolution
  • Positive Attitude

Accomplishments

Dean List throughout Freshman year of college due to my academic achievement and high GPA

Languages

Tagalog
Native or Bilingual
French
Limited Working

Timeline

Front End Courtesy Clerk

ShopRite
10.2020 - Current

Sale Representative

CUTCO
06.2020 - 10.2024

Bachelor of Science - Biology

Temple University

Bachelor of Arts -

Central High School
Raye Julianne Delos Reyes