RAY'EL TURNER
Oklahoma City
Summary
Dynamic and multifaceted young woman dedicated to a meaningful career aligned with personal values and aspirations. Committed to leveraging unique talents and skills in service of a greater purpose while embracing opportunities for growth and development. Passionate about making a positive impact through adherence to guiding principles and a strong sense of faith. Eager to contribute creativity and determination to achieve both personal and organizational goals.
Overview
6
6
years of professional experience
Work History
Line Cook
Ramsay's Kitchen
10.2023 - Current
- Executed food preparation for immediate service, ensuring precise portion control and optimal temperature management.
- Assisted in setting up and stocking cooking stations. Verified accuracy and cleanliness of product labels. Maintained organization of cooking area.
- Utilized various kitchen appliances, such as grills, flattops, fryers, and ovens, to support high-quality meal production.
- Implemented food safety protocols and maintained strict adherence to company guidelines to safeguard public health.
- Delivered outstanding hospitality and service to enhance guest experiences.
- Demonstrated consistency and effective multitasking abilities in high-pressure environments.
- Applied artistic skills in plate presentation to ensure each dish is visually striking and aligned with culinary standards.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Reduced food waste significantly by implementing innovative inventory tracking system.
Licensed Auto Claims Adjuster
TTEC
Oklahoma City, OK
09.2022 - 09.2023
- Advised clients on coverage needs, processed paperwork, and assisted with claims to enhance client satisfaction.
- Managed client communications to gather necessary information for timely claims processing.
- Reviewed and analyzed policy details to ensure accurate claims evaluations and resolutions.
- Coordinated with repair shops to facilitate vehicle assessments and expedite claim settlements.
- Documented all claim activities in the system to maintain compliance with industry standards.
- Assisted clients in understanding their coverage options, enhancing customer satisfaction and trust.
- Acted as a reliable point of contact for customers throughout the claims process, addressing their concerns with empathy and professionalism.
- Negotiated with claimants to settle claims.
- Managed a high volume caseload without sacrificing quality or timeliness in delivering resolutions to clients'' auto accident-related issues.
Culinary Student
Metro Technology Centers
Oklahoma City, OK
08.2021 - 05.2022
- Managed comprehensive food service operations, ensuring quality preparation, cooking, and presentation to enhance customer dining experiences.
- Oversaw culinary operations by implementing effective knife skills training, refining cooking techniques, enhancing recipe development, optimizing menu planning, and enforcing food safety standards.
- Analyzed nutrition ingredients, flavors, textures, and overall food presentation.
- Participated in daily kitchen meetings to discuss menu changes and operational improvements.
- Developed a strong understanding of food safety procedures, resulting in consistently maintaining a clean and sanitary work environment.
- Enhanced culinary skills by participating in various hands-on cooking courses and workshops.
Contact Tracer
Oklahoma State Department of Health
Oklahoma City, OK
06.2020 - 07.2021
- Conducted health education sessions for individuals exposed to COVID-19, focusing on strategies to mitigate ongoing transmission risks.
- Conducted interviews with contacts to gather detailed health information and exposure history.
- Educated individuals on isolation protocols and preventive measures to mitigate virus spread.
- Monitored follow-up communications to track symptoms and provide ongoing support to affected individuals.
- Maintained patient confidentiality while managing sensitive personal information during interviews and follow-up communications.
- Adapted quickly to changing protocols as new information became available about COVID-19 transmission patterns, updating procedures accordingly.
- Educated the public on COVID-19 prevention measures, leading to increased awareness and adherence to guidelines.
- Performed record keeping by logging client information within secure contact-tracing software.
Education
High School Diploma - Health and Engineering
Northeast Academy
Oklahoma City05-2015
Skills
- Time management
- Attention to detail
- Customer service
- Reliable and trustworthy
- Professional attitude
- Problem-solving
- Food preparation
- Cleanliness standards
- Quality control
- Workload management
- Food plating
- Stock rotation
- Menu item memorization
- Recipe adaptation
- Prep work
- Prioritization and organization
OTHER ACTIVITIES
Thoroughly enjoy journaling, reading, creating content, traveling, organizing and of course cooking.
Timeline
Line Cook
Ramsay's Kitchen
10.2023 - Current
Licensed Auto Claims Adjuster
TTEC
09.2022 - 09.2023
Culinary Student
Metro Technology Centers
08.2021 - 05.2022
Contact Tracer
Oklahoma State Department of Health
06.2020 - 07.2021
High School Diploma - Health and Engineering
Northeast Academy