Summary
Overview
Work History
Education
Skills
Timeline
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Rayhan Bichate

Lewis Center,OH

Summary

Adept at enhancing security and network efficiency, my tenure at AWS and Asurion showcases a proven track record in crisis management and network optimization. Leveraging expertise in Amazon Web Services and conflict resolution, I've significantly improved safety protocols and system reliability. My collaborative approach and technical acumen drive superior results in high-stakes environments.

Overview

3
3
years of professional experience

Work History

Security Officer

AWS
10.2024 - Current
  • Surveillance & Monitoring: Proficient in monitoring security cameras, alarms, and other surveillance equipment to detect suspicious activity
  • Access Control: Experienced in enforcing building or event access protocols, including badge scanning, guest sign-ins, and ensuring only authorized personnel gain entry
  • Incident Response: Responded to emergency situations, including medical incidents, security breaches, and fire alarms, ensuring prompt and effective action
  • Conflict Resolution: Utilized communication and de-escalation techniques to handle disputes, prevent violence, and ensure a safe environment
  • Report Writing: Compiled detailed daily logs, incident reports, and security observations for management and law enforcement
  • Patrolling: Conducted regular foot and vehicle patrols to maintain a visible security presence and deter potential criminal activity
  • Customer Service: Provided assistance and directions to visitors, ensuring a positive experience while maintaining security protocols
  • Risk Assessment: Identified security vulnerabilities and suggested improvements to enhance overall safety and security measures
  • Team Collaboration: Worked effectively with security teams and local law enforcement to coordinate responses to incidents and emergencies
  • Safety Compliance: Ensured adherence to safety regulations, company policies, and local laws during daily operations
  • Crisis Management: Trained in managing high-pressure situations, including evacuations, crowd control, and handling aggressive individuals
  • Security Equipment Operation: Skilled in the operation of security systems such as access control systems, metal detectors, and alarm systems

Network Specialist

Asurion
Sterling, VA
05.2022 - 02.2023
  • install a large, scalable inventory of servers, switches, routers, and storage hardware
  • Understand and debug network and hardware-related issues.
  • Handle incoming shipments and track server assets through deployment
  • Follow and improve data center best practices.
  • Track issues and run reports.
  • Coordinate with host owners for scheduling downtime to work on production/database hosts as necessary.
  • Network devices such as switches, routers, and firewalls/systems image update/upgrade.
  • Troubleshoot single/multimode fiber circuits to ensure quality network connectivity.
  • Experience in the Palo Alto panorama (limited access configuration from the CLI).
  • Working with and troubleshooting the various console networks.
  • Assisted with data center outsourcing services.
  • Monitored alerts via SolarWinds.
  • Familiarity with ServiceNow ticketing and change management.
  • Escorted vendors per company policy
  • Performed de-commissioning functions
  • Performed upgrades, configured maintenance, and repaired system hardware
  • Understood and ensured datacenter redundancy requirements
  • Participated in disaster recovery representing the network team
  • Worked on Citrix Netscaler for remote and portal access
  • Provided end-user software troubleshooting and support.
  • Assisted in the design of local area networks, wide area networks and wireless networks.
  • Performed periodic backups of critical network devices configurations.
  • Conducted regular maintenance tasks such as scanning logs for errors or suspicious activities.
  • Provided technical support for users experiencing problems connecting to the network or accessing resources on it.

Education

AWS and Azure Training, Cisco Certified Network Associate Training (CCNA), Cisco Certified Network Associate (CCNP), CCIE training, Devnet training, Fortinet training

Skills

  • Microsoft Windows
  • MAC OS
  • Amazon Web Services
  • Microsoft Office 365
  • Modem/Hubs
  • Cisco 900 Series Integrated Services Routers
  • Cisco 800 Series Routers
  • Cisco Catalyst 9400 Series Switches
  • Cisco Catalyst 9300 Series Switches
  • Cisco Catalyst 9200 Series Switches
  • ASA Firewall Security/LAN
  • Aruba Central
  • Aruba controller
  • Cisco Controller
  • VMware
  • Adobe Flash
  • Microsoft Office
  • Microsoft Visio
  • Fortinet certifications

Timeline

Security Officer

AWS
10.2024 - Current

Network Specialist

Asurion
05.2022 - 02.2023

AWS and Azure Training, Cisco Certified Network Associate Training (CCNA), Cisco Certified Network Associate (CCNP), CCIE training, Devnet training, Fortinet training

Rayhan Bichate