Raylene Aguilar
Madera,CA
Summary
Results-driven professional with strong attention to detail in cash handling and reconciliation. Demonstrates exceptional time management and multitasking abilities, dedicated to enhancing customer service and operational success.
Overview
8
8
years of professional experience
Work History
Bank Teller
Citizens Business Bank
10.2023 - 04.2025
- Processed high volume customer transactions accurately , including cash handling and recordkeeping
- Assisted clients with account inquiries, providing excellent customer service and building strong relationships
- Trained new tellers on banking procedures, policies, and customers services standards
- Performed routine cash drawer audits to ensure accuracy and compliance with banking regulations
- Maintained confidentiality inquiries regarding account balances, transaction history, and banking services
- Assisted customers with checking and savings accounts, loans , and lines of credit
Area Supervisor
DD's Discount Store
09.2017 - 10.2024
- Open and closed the store while ensuring smooth daily operations
- Supervised team members and maintained a positive, customer friendly environment
- Developed and executed sales promotions to increase revenue and attract new customers
- Monitored performance metrics and conducted employee evaluations
- Trained and coached staff on cash handling, register procedures and company policies
- Ensured compliance with company standards and operational procedures
- Trained employees on merchandising techniques to improve customer experience
Education
No Degree - Esthetic
Milan Institute
Clovis, CA05-2015
High School Diploma -
Madera High School
Madera, CA06-2012
Skills
- Attention to Detail and Accuracy
- Cash Handling and Reconciliation
- Deposit and withdrawal Processing
- Customer Service and Conflict Resolution
- Professional Communication
- Transaction Processing and POS Systems
- Time Management and multitasking
- Team Leadership and support
- Data Entry and Records Accuracy
Timeline
Bank Teller
Citizens Business Bank
10.2023 - 04.2025
Area Supervisor
DD's Discount Store
09.2017 - 10.2024
No Degree - Esthetic
Milan Institute
High School Diploma -
Madera High School