Renee Falda
Grayslake,IL
Summary
Dynamic and detail-oriented Bank Teller at Libertyville Bank & Trust Company, recognized for exceptional customer service and cash handling expertise. Proven track record in problem-solving and fraud detection, ensuring accurate transaction processing. Bilingual in Polish, effectively enhancing customer relationships and contributing to a collaborative team environment.
Overview
16
16
years of professional experience
Work History
Bank Teller
Libertyville Bank & Trust Company
07.2009 - Current
- Company Overview: Libertyville Bank & Trust Company, N.A. is part of Wintrust, a financial holding company based in Rosemont, Illinois. We provide traditional community banking and commercial banking services, wealth management solutions, commercial and life insurance premium financing, mortgage origination, and more.
- Provide customer service to our customers at various locations.
- Maintain and keep a balanced drawer.
- Balance vaults and coin machines.
- ATM balancing and replenishment.
- Foreign currency transactions.
- Bond transactions.
- Preparation of outgoing shipments to Federal Reserve.
- Verification of incoming shipments.
- BSA required reporting.
- Working knowledge of Teller Insight, CSP, IBS, and Image Center
- Fluent and proficient in English and Polish languages.
- Key Activities and Achievements
- Bank Teller/Professional:
Education
High School Diploma - Chemistry Major
Technical High School in Tarnow
Tarnow, PolandSkills
- Problem-solving
- Account updating
- Trustworthiness and integrity
- Cash handling expertise
- Balance transfers
- Data entry efficiency
- Customer service
- Customer relationship management
- Cash counting
- Financial software
- Team collaboration
- Conflict resolution
- Currency conversion
- Customer needs assessment
- Fraud detection
- Numerical accuracy
- Transaction processing
- Signature verification
- Time management
- Data inputting
- Multitasking and organization
- Transaction processing accuracy
- Customer relationship management (CRM)
- Financial product sales
- Money transfer systems
- Money management
- Sales and Cross-selling
- Attention to detail
- New teller training
- Bilingual in Polish
Languages
English
Professional
Polish
Native/ Bilingual
References
References available upon request.
Timeline
Bank Teller
Libertyville Bank & Trust Company
07.2009 - Current
High School Diploma - Chemistry Major
Technical High School in Tarnow
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