Raylene Vasquez
Rancho Cucamonga,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Efficient Accounts Receivable Specialist offering 9 years of experience in accounts receivable background. Excellent knowledge of collection and claims procedures with strong communication skills utilized in resolving customer queries. Skilled in accurately preparing weekly and monthly reports within tight deadlines.
Overview
9
9
years of professional experience
Work History
Client Relationship Coordinator
Raintree Systems
10.2014 - 07.2023
- Built and maintained positive relationships with key staff members among clients.
- Research and recommend account adjustments and or write off with clients.
- Recognize and report claim problems, errors, and discrepancies to management in order to proactively identify and effectively resolve billing trends in a timely manner.
- Collaborate with internal teams (e.g operations, engineers, senior management) to address customers needs.
- Prepare and re-submit clean claims to various insurance companies including workers compensation, Medicare, and Medicaid by paper or electronically in accordance with specific payers guidelines.
- Research all primary and secondary denied Insurance claims.
- Responded to inbound inquiries regarding accounts and payments via email and telephone.
- Contacted clients with past due patient balances to discuss options.
- Advise clients on creating profitable processes for best healthcare practices.
- Reviewed accounts on a daily basis to assess aging and pursue collection of missing payments.
- Appealed denials
Education
Associate of Science - Medical Billing
Westwood College - Denver North
Ontario, CA09.2014
Skills
- Ability to exercise good judgement and escalate issues
- Strong verbal, listening, and phone communication skills
- 10 key by touch
- Bilingual
- Critical Thinking, and Organizational skills
- Proficient in utilizing various insurance web portals
- Analytical and Problem Solving skills
- Time management
- Microsoft Office
Languages
Spanish
Professional Working
Timeline
Client Relationship Coordinator
Raintree Systems
10.2014 - 07.2023
Associate of Science - Medical Billing
Westwood College - Denver North
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