Rayman Chen
Brooklyn,NY
Summary
Accomplished Medical Billing Manager with expertise in financial analysis, compliance auditing, and HIPAA regulations. Led teams to optimize billing processes and enhance revenue cycle performance. Skilled in medical coding and effective communication, improving claims processing and resolving discrepancies while ensuring compliance with industry standards.
Overview
8
8
years of professional experience
Work History
Medical Billing Manager
Savant Medical Data
Brooklyn, New York
01.2026 - Current
- Managed medical billing operations for efficient claims processing and revenue cycle management.
- Oversaw team of billing specialists to ensure compliance with industry regulations and standards.
- Trained staff on best practices in medical coding and billing protocols.
- Reviewed and resolved discrepancies in patient accounts and insurance claims submissions.
- Collaborated with healthcare providers to verify patient information and enhance data integrity.
- Analyzed billing reports to identify trends and recommend process improvements.
- Oversaw daily activities related to the processing of electronic claims submissions.
- Evaluated appeals processes and prepared appeal letters.
- Resolved issues related to denied or rejected payments from insurance companies.
- Worked closely with clinical staff to ensure timely submission of claims and accurate coding practices.
- Identified areas of improvement within the medical billing process, implemented changes accordingly.
- Prepared monthly financial statements detailing revenue generated by practice locations.
- Monitored accounts receivable aging reports and worked proactively to reduce outstanding balances due from patients or insurers.
- Created reports outlining trends in revenue cycle management, such as denials and rejections.
- Collaborated with IT department on software upgrades or system enhancements that would improve overall efficiency.
- Analyzed financial data, identified discrepancies, and reported findings to senior leadership team.
Payment Poster
Savant Medical Data
Brooklyn, New York
01.2023 - 12.2025
- Processed incoming payments from patients and insurance companies in a timely manner.
- Processed patient payments accurately and efficiently through electronic systems.
- Posted payments and sent reviews and denials.
- Handled all electronic and manual payments and adjustments, ensuring that data was accurately posted.
- Reconciled payment discrepancies by reviewing account details and transactions.
- Monitored daily payment postings to ensure compliance with company guidelines.
- Assisted in resolving payment issues, such as rejections or delayed payments due to incorrect coding or missing information.
- Collaborated with medical staff to resolve billing inquiries and payment issues.
- Communicated effectively with internal teams about any changes or updates made to patient accounts during the posting process.
- Balanced daily cash postings with deposits to ensure accuracy of information entered into the system.
- Assisted in training new team members on payment posting procedures.
- Performed audits on accounts receivable transactions for compliance with company policies and procedures.
- Ensured adherence to HIPAA guidelines when handling confidential information.
- Reviewed overpayments and processed refunds to be sent to patients and insurance companies.
- Provided customer service support to patients regarding inquiries related to account status and payment history.
IT Specialist & Administrative Assistant
Savant Medical Data
Brooklyn, New York
03.2018 - 12.2022
- Supported IT infrastructure by troubleshooting hardware and software issues.
- Managed user accounts and provided access to medical data systems.
- Executed installation of operating systems, applications, patches, and updates.
- Created user accounts, set up permissions, and monitored system security.
- Maintained documentation of IT procedures and system configurations.
- Established local and wide area networks to enhance communication and data sharing.
- Conducted training sessions for staff on new software applications.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Synthesized information from various sources into comprehensive reports for management analysis.
Education
Bachelor of Science - Computer Engineering
New York City College of Technology
Brooklyn, NY06-2019
Bachelor of Science - Accounting
Western Governors University
Salt Lake City, UT08-2026
Skills
- Billing compliance
- Medical coding
- Payment posting
- Patient account management
- Financial analysis
- Data management
- Project management
- Healthcare IT oversight
- Team leadership
- Team collaboration
- Communication skills
- HIPAA compliance
Timeline
Medical Billing Manager
Savant Medical Data
01.2026 - Current
Payment Poster
Savant Medical Data
01.2023 - 12.2025
IT Specialist & Administrative Assistant
Savant Medical Data
03.2018 - 12.2022
Bachelor of Science - Computer Engineering
New York City College of Technology
Bachelor of Science - Accounting
Western Governors University