Raymesha Mckinney-Bush
Inkster,MI
Summary
Knowledgeable and dedicated customer service professional with extensive experience in problem solving industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Amazon Prime Products
Hazel Park, MI
03.2022 - Current
Putting orders into their appropriate bin.
Packing items into proper box.
Receiving and organizing packages and driving them to their appropriate destination.
Concierge
Best Upon Request
Southfield, MI
10.2021 - Current
An assistant to patients with non-medical needs. Took inbound calls at the nursing station. Assisted nurses with any non medical needs.
Customer Service Representative
Concentrix
Farmington Hills, MI
03.2017 - 02.2022
Customer service representative working with microsoft, excel, and CRM program to properly assist clients with questions and concerns. Notating accounts while receiving inbound and making outbound calls. Also communicated through email.
Resident Assistant
Henry Ford Village Retirement Home
Dearborn, MI
03.2015 - 01.2017
Assist patients with getting ready for their day. Prepared them for breakfast, lunch, and dinner. Also assisted patients who needed assistance with eating. Helped with bathroom assistance. Kept patients comfortable and groomed.
Education
High School Diploma -
Lee M. Thurston High School
Redford, MI06.2010
Some College (No Degree) - Diagnostic Medical Sonography
Oakland Community College
Auburn Hills, MISkills
- Great speaker
- Fast learner
- Excellent sense of direction
- Love meeting new people and learning new things
- Route management
- Dependable and reliable
- Report creation
- Credit card payment processing
- Shipping and receiving understanding
- Customer relations
- Problem-solving abilities
- Call Center Operations
- Microsoft Office expertise
- High-energy attitude
- Inbound and Outbound Calling
- Technologically savvy
Timeline
Delivery Driver
Amazon Prime Products
03.2022 - Current
Concierge
Best Upon Request
10.2021 - Current
Customer Service Representative
Concentrix
03.2017 - 02.2022
Resident Assistant
Henry Ford Village Retirement Home
03.2015 - 01.2017
High School Diploma -
Lee M. Thurston High School
Some College (No Degree) - Diagnostic Medical Sonography
Oakland Community College
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