RAYMOND AMORES
Los Angeles,CA
Summary
Insurance professional with 20 years of experience in commercial lines underwriting. Proven ability to excel in customer service roles within fast-paced environments. Focused on continuous improvement of underwriting processes through effective training and audits. Committed to professional development and industry knowledge enhancement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Product Manager
CIBA Insurance Services
Glendale, CA
08.2024 - Current
- Managed West Region portfolio, ensuring excellence in underwriting practices and compliance adherence.
- Created comprehensive training materials and an underwriting manual to improve team skills.
- Facilitated monthly training sessions for underwriting team on product improvements and updates.
- Implemented an audit template for regular internal reviews of underwriting processes.
- Coordinated with carriers for external audits to verify compliance standards.
- Partnered with carriers to update underwriting guidelines based on recent changes.
Senior Underwriter
CIBA Insurance Services
Glendale, CA
01.2019 - 07.2024
- Handled a $10M book of business, including new and renewal policies.
- Developed significant relationships with Rice Insurance (TruCordia), Scott Held Insurance, NFP - NV, Gallagher, and Interstate Risk Insurance Services.
- Conducted training sessions for newly hired underwriters while mentoring them through development.
Senior Commercial Underwriter
Philadelphia Insurance Companies
Pasadena, CA
07.2016 - 12.2018
- Managed underwriting of middle to large size accounts with premiums from $25K to $1M within Southern CA.
- Oversaw a $12M portfolio, focusing on both new business and renewals.
- Established strong relationships with preferred agents through proactive monthly agency visits.
- Mentored less experienced underwriters, promoting professional growth and skill development.
- Facilitated structured training for corporate underwriting trainees, enhancing onboarding effectiveness.
Senior Commercial Underwriter
Farmers Insurance
Woodland Hills, CA
12.2014 - 07.2016
- Underwrote small commercial and middle market accounts, managing premiums from $500 to $150,000.
- Focused on habitational, real estate, manufacturing, retail, office operations, and restaurants sectors.
- Established strong relationships with agents to drive profitable growth for the organization.
- Provided mentorship and guidance to junior underwriters to enhance team performance.
- Participated in special projects as assigned by team manager to support strategic initiatives.
Account Executive/Underwriter
Travelers Insurance
Diamond Bar, CA
07.2013 - 11.2014
- Underwrote small commercial risks in Orange County, CA, with premiums from $500 to $150,000.
- Managed a portfolio of $2M in new and renewal business in a high-volume environment.
- Focused on habitational, real estate, manufacturing, retail, and restaurant operations.
- Collaborated with Sales Executive to strengthen agency relationships for new business acquisition.
- Conducted quarterly agency visits to drive retention of key renewals.
- Partnered with various departments to deliver tailored solutions for customer needs.
- Provided guidance and mentoring to account managers to enhance team performance.
Underwriter/Supervisor
CIBA Insurance Services
Glendale, CA
04.2009 - 07.2013
- Underwrote habitational and commercial lessors risks with premiums from $2,500 to $500,000.
- Managed $15M book of business encompassing new and renewal accounts.
- Collaborated with sales and marketing teams to achieve organizational goals.
- Established strong relationships with retail and wholesale brokers.
- Supervised underwriting assistants while training new underwriters.
- Conducted annual performance reviews for direct reports.
- Interviewed candidates for underwriter positions, providing feedback to management.
- Assisted IT department in testing systems, training employees on new technologies.
Underwriter
CNA Insurance
Woodland Hills, CA
06.2006 - 03.2009
- Underwrote middle market accounts with premiums between $25,000 and $100,000 in Property/Casualty and Workers Compensation.
- Focused on sectors including Real Estate, Manufacturing, Distribution, and Retail/Office Operations.
- Allocated 60% of time to fieldwork, engaging agents and brokers for business development.
Underwriting Trainee
CNA Insurance
- Completed CNA's Corporate Underwriting Trainee Program with extensive classroom training across various insurance lines.
- Engaged in on-the-job training under mentor guidance for underwriting new business submissions.
- Acquired knowledge in Property, General Liability, Auto, Umbrella, Inland/Ocean Marine, Workers Compensation, and Boiler & Machinery.
- Studied risk control methods to enhance underwriting practices.
Education
M.S. - Leadership and Management, Human Resource Management
University of La Verne
La Verne, CA01-2015
B.A. - Economics
University of California, Los Angeles (UCLA)
Westwood, CA09-2004
Skills
- Underwriting guidelines
- Risk assessment
- Portfolio management
- Audit processes
- Client relationship management
- Employee training
Certification
• CLCS Designation
• P&C License, in progress
• P&C License, in progress
Timeline
Product Manager
CIBA Insurance Services
08.2024 - Current
Senior Underwriter
CIBA Insurance Services
01.2019 - 07.2024
Senior Commercial Underwriter
Philadelphia Insurance Companies
07.2016 - 12.2018
Senior Commercial Underwriter
Farmers Insurance
12.2014 - 07.2016
Account Executive/Underwriter
Travelers Insurance
07.2013 - 11.2014
Underwriter/Supervisor
CIBA Insurance Services
04.2009 - 07.2013
Underwriter
CNA Insurance
06.2006 - 03.2009
Underwriting Trainee
CNA Insurance
M.S. - Leadership and Management, Human Resource Management
University of La Verne
B.A. - Economics
University of California, Los Angeles (UCLA)