Raymond Back
Crossville,TN
Summary
Detail-oriented warehouse professional with expertise in order picking, inventory management, and quality assurance. Proven track record of enhancing operational efficiency and ensuring safety compliance.
Overview
28
28
years of professional experience
Work History
picker/trainer/consolidation
dana
Crossville, TN
04.2022 - Current
- Operated order picking equipment to fulfill product requests efficiently.
- Collaborated with team members to maintain accurate inventory levels.
- Inspected products for quality assurance before packaging and shipping.
- Sorted and organized items in the warehouse for optimal retrieval.
- Communicated effectively with supervisors regarding order discrepancies.
- Adhered to safety protocols while handling materials in the warehouse.
- Assisted in training new staff on proper picking procedures and equipment use.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Utilized RF scanners to scan products accurately and efficiently.
batter mixer operator
Flowers Bakery
Crossville, TN
06.2016 - 02.2020
- Operated mixing equipment to combine ingredients for various baked goods.
- Monitored mixing processes to ensure product consistency and quality.
- Maintained cleanliness and organization of the mixing area and equipment.
- Collaborated with team members to meet production schedules efficiently.
- Conducted regular checks on equipment for maintenance and safety compliance.
- Assisted in training new operators on mixing procedures and safety protocols.
picker/trainer/quality/inventory
colinx
CROSSVILLE, TN
05.2011 - 03.2016
- Operated forklifts to efficiently move products within the warehouse.
- Selected and packed items accurately based on customer orders.
- Maintained cleanliness and organization of work areas throughout shifts.
- Collaborated with team members to streamline picking processes.
- Inspected incoming shipments for quality and accuracy before storage.
- Utilized inventory management systems to track stock levels effectively.
- Implemented safety procedures to ensure a secure working environment.
- Assisted in training new staff on proper picking techniques and protocols.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Utilized RF scanners to scan products accurately and efficiently.
Sales/Assistant Manager
roadrunner motors
CROSSVILLE, TN
02.1998 - 04.2011
- Assisted customers with product inquiries and purchase decisions.
- Managed inventory by tracking stock levels and placing orders.
- Coordinated with sales team to ensure product availability and promotions.
- Maintained sales floor organization and cleanliness for optimal customer experience.
- Provided training to new staff on sales protocols and customer service standards.
- Collected customer feedback to improve service and product offerings.
- Processed transactions accurately using point-of-sale systems.
- Developed strong relationships with repeat customers to enhance loyalty.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided assistance with product selection.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Assisted customers with returns, exchanges and refunds.
- Informed customers about current promotions and discounts.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of the sales floor area at all times.
- Accepted and completed cash, check and credit card payments.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
Education
GED -
Cumberland County High School
Crossville, TN10-1995
Skills
- Order picking
- Inventory management
- Quality assurance
- Equipment operation
- RF scanning
- Safety compliance
- Team collaboration
- Process optimization
- Training and mentoring
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Customer service
- Workflow organization
- Pick-list processing
- Safety procedures
- Inventory transactions
- Quality controls
- Warehouse safety protocols
- Heavy machinery operation
Timeline
picker/trainer/consolidation
dana
04.2022 - Current
batter mixer operator
Flowers Bakery
06.2016 - 02.2020
picker/trainer/quality/inventory
colinx
05.2011 - 03.2016
Sales/Assistant Manager
roadrunner motors
02.1998 - 04.2011
GED -
Cumberland County High School