Raymond Berry
Staten Island,NY
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Security Guard
Allied Universal
03.2022 - 04.2025
- Security patrols, enforcing security procedures, protecting property from theft, sabotage, fire or accidents.
- Responds to calls for assistance, writes reports on accidents and incidents, suspicious activities, safety and fire hazards and other security related situations.
Security Guard
Kent Security Services
02.2021 - 02.2022
- Security patrols, enforcing security procedures, protecting property from theft, sabotage, fire or accidents.
- Responds to calls for assistance, writes reports on accidents and incidents, suspicious activities, safety and fire hazards and other security related situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Warehouse Fulfillment Associate
Amazon.com
10.2018 - 02.2021
- Perform production duties as needed: pick/pack orders, receive/stow product, ensure inventory accuracy, and unload/load trucks at or above the rate expectation for each task.
- Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
- Managed timely and effective replacement of damaged or missing products.
Customer Account Representative
Rent-A-Center
05.2017 - 10.2018
- Review expired accounts and communicate with the customers to promote timely payments
- Maintain accurate records of past due account activity
- Complete customer service calls in a timely manner as assigned
- Follow all policies and procedures and adhere to all standards
- Maintain the store in rent ready condition
- Prepare returned merchandise to be rent ready
- Keep sales floor clean and organized
- Keep back office and store area neat and organized
Mail Carrier
United States Postal Service
01.2015 - 04.2017
- Operate company vehicle in accordance with motor vehicle regulations, auto insurance guidelines and company policies.
- Receive and sign for undeliverable mail and incoming mail, then ensure it is delivered to the correct recipient or handled in an appropriate manner.
- Collect and maintain change of address information and prepare mail for forwarding to new addresses as needed.
- Maintain accurate and detailed logs for vehicle maintenance and mail pick up and delivery.
- Invite new customers to try our service and encourage current customers to continue using our mailing services.
Premise Technician
ATT
04.2011 - 06.2012
- Performs all aspects of installing, repairing, disconnecting, modifying, upgrading and downgrading of customer service offerings, including CPE and inside wire.
- Performs inspections on CPE and takes actions based on the results of such inspections to ensure services are working properly.
- Performs other miscellaneous technical, administrative and clerical functions as assigned and communicates with customers.
Comm Tech 2 Communication Technician II
Comcast
04.2010 - 10.2010
- Performs all aspects of installing, repairing, disconnecting, modifying, upgrading and downgrading of customer service offerings, including CPE and inside wire.
- Performs inspections on CPE and takes actions based on the results of such inspections to ensure services are working properly.
- Performs other miscellaneous technical, administrative and clerical functions as assigned and communicates with customers.
Collections Specialist
Mclemore Water Services
10.2008 - 01.2010
- Responsible for reading water meters Keeps track of their use by recording appropriate information
- Inspects meters for damages or defects.
- Turn on/off water services per company or customers request
- Accomplishments several employee of the month awards
- Skills Used customer services, working in confined spaces with hand tools. daily route planning
Field Service Technician
Bermex Inc
03.2004 - 10.2008
- Responsible for reading electric, gas, or water meters Keeps track of their use by recording appropriate information
- Inspects meters for damages or defects
Developmental Technician
CLOVER BOTTOM DEVELOPMENTAL CENTER
04.1999 - 10.2004
- Responsibilities include assuring the physical and emotional well-being of assigned individuals.
- Implementation of clients' habilitation and training plans.
- Duties include assistance with personal care, home living, socialization, leisure and safety of individuals.
- Assistance and teaching daily living and other skills.
- Assistance in classroom and/other training areas.
- Transportation of clients to activities, classes and appointments.
- Shopping with and for individuals.
- Assistance in providing emergency treatment for seizures or accidents, etc.
- Housekeeping chores as specified.
- Record keeping and documentation.
Loader/Unloader
FedEx
04.2002 - 03.2004
- Responsible for the physical loading, unloading and/or sorting of packages by hand, including lifting, pushing, pulling, carrying and placing, in a safe and efficient manner.
Education
GED -
Comm. Adult Learning Center
Nashville, TN03-1998
Skills
- Computer skills
- Customer service
- Security
- Surveillance
- Conflict management
- Security operations
- X-ray machine operation
- Grounds monitoring
- Building patrol
Certification
- First Aid Certification
- CPR Certification
- Guard Card
- Air Brake Endorsement
- Driver's License
Personal Information
Willing To Relocate: Anywhere
Timeline
Security Guard
Allied Universal
03.2022 - 04.2025
Security Guard
Kent Security Services
02.2021 - 02.2022
Warehouse Fulfillment Associate
Amazon.com
10.2018 - 02.2021
Customer Account Representative
Rent-A-Center
05.2017 - 10.2018
Mail Carrier
United States Postal Service
01.2015 - 04.2017
Premise Technician
ATT
04.2011 - 06.2012
Comm Tech 2 Communication Technician II
Comcast
04.2010 - 10.2010
Collections Specialist
Mclemore Water Services
10.2008 - 01.2010
Field Service Technician
Bermex Inc
03.2004 - 10.2008
Loader/Unloader
FedEx
04.2002 - 03.2004
Developmental Technician
CLOVER BOTTOM DEVELOPMENTAL CENTER
04.1999 - 10.2004
GED -
Comm. Adult Learning Center
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