Established and currently manage the operations of Health and Harmony Wellness Center
Oversee strategic planning, business development, and daily administrative functions
Lead a team of professionals to provide holistic wellness services to the community.
Trained and motivated employees to perform daily business functions.
Sports Program Assistant
City Of Pleasanton
07.2018 - 06.2022
Involved with Youth Sports, Adult Sports
Gym Rentals, and Softball Tournaments
Provided a variety of technical duties in assigned disciplines and delivered great customer service
Coordinated recruitment, office upkeep, and inventory maintenance
Reviewed and strengthened program operations through continuous assessment of operational plans and strategies
Organized, prioritized, and coordinated varied work activities.
IT Support Technician
Murphy, McKay Associates
01.2019 - 03.2020
Removed malware, ransomware, and other threats from laptops and desktop systems
Collaborated with vendors to locate replacement components and resolved advanced problems
Responded to telephone, email, and in-person inquiries regarding colleagues' work orders
Configured hardware, devices, and software to set up workstations for employees
Education
Cyber Security Professional Program - Cyber Security
California State University, Long Beach
Long Beach, CA
09.2022
Bachelor of Science - Computer Science, Business Management &
Communications
University of The Pacific
Stockton, CA
05.2017
Skills
Program Development and Management
Scheduling
Amazon Web Service (AWS)
Security: Microsoft, Cloud, Linux
Project Management: Jira, Slack, Teams
Administrative support
Customer Service
Lesson Planning
Regulatory Compliance
Business Management
Certification
Certified Scrum Master (CSM)
CPR
Projects
Successfully set up a Wide Area Network that included three LANs and configured all three network devices and endpoints to communicate with the entire WAN
Successfully configured two Windows servers in a virtual machine using
VirtualBox.
Timeline
Center - Owner, CEO, Administrator
Health And Harmony Wellness Center
11.2022 - Current
IT Support Technician
Murphy, McKay Associates
01.2019 - 03.2020
Sports Program Assistant
City Of Pleasanton
07.2018 - 06.2022
Cyber Security Professional Program - Cyber Security
California State University, Long Beach
Bachelor of Science - Computer Science, Business Management &
Communications
University of The Pacific
Certified Scrum Master (CSM)
CPR
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