Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Raymond Brass

Tulsa,OK

Summary

Reliable Labor Worker comfortable handling physically demanding tasks across long shifts and through problematic weather conditions. Proven resourcefulness and handling of difficult labor projects. Juggles multiple tasks to keep assignment timelines on schedule. Established reputation for punctuality and dedicated work ethic. Organized professional experienced in coordinating and executing large- and small-scale events. Build rapport with venue management and personnel to foster seamless collaboration and execute exceptional event experiences.

Overview

9
9
years of professional experience

Work History

Banquet Host

Southern Hills Country Club
08.2022 - Current
  • Set up and broke down conference and banquet rooms to meet facility standards and specifications.
  • Provided exceptional service to guests by immediately addressing needs and requests.
  • Directed and managed banquet functions for [Number]-person event.
  • Organized banquet storage and surrounding areas to facilitate access to products and materials.
  • Interpreted instructions to schedule and set up events to client specifications.
  • Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.

Lumber Sales Associate

Home Depot
Pittsburg, KS
12.2021 - 08.2022
  • Followed corporate recipes and standards to prepare consistent menu options
  • Memorized recipes and cooked meals to meet all required nutrition and portion specifications
  • Prepared ingredients in advance for on-demand orders and recipes
  • Prioritized orders to maintain efficiency and synchronize timely delivery of guest orders
  • Cleaned and maintained walk-in refrigerators, gas stoves, and commercial ovens.
  • Assisted customers in selecting appropriate lumber products for projects.
  • Processed sales transactions accurately and efficiently at the register.
  • Maintained organized display of lumber inventory to enhance customer experience.
  • Provided expert advice on lumber types and applications to customers.
  • Collaborated with team members to restock shelves and ensure product availability.
  • Resolved customer inquiries and complaints with professionalism and care.
  • Operated forklifts to unload lumber from delivery trucks.
  • Provided product knowledge and advice to customers regarding lumber types, grades, and sizes.
  • Used jig, circular and table saws to cut lumber to requested sizes to fulfill customer requests.
  • Unloaded and removed lumber from delivery trucks to place boards on appropriate racks according to grade and size.

Customer Service Representative

CCR, Alorica Inc
Tulsa, OK
02.2020 - 07.2021
  • Verified and logged high volume of data each day, tracking account payments, updated personal information, and order details
  • Coordinated fieldwork, including setting up appointments, monitoring work completion, and following up with customers
  • Helped clients with technical questions using excellent critical thinking skills and knowledge of [Area of expertise]
  • Explained promotions and special offers to customers
  • Improved customers' experiences by suggesting [Product or Service] offerings
  • Resolved complex issues requiring extended investigations and support, diligently following up and coordinating solutions.
  • Collaborated with team members to enhance service delivery processes.

Cook

Andy B's Family Entertainment Center
Tulsa, OK
12.2016 - 02.2020
  • Prepared and cooked menu items to meet customer expectations.
  • Maintained cleanliness and organization in kitchen areas and workstations.
  • Assisted in inventory management and restocking supplies as needed.
  • Collaborated with team members to ensure smooth kitchen operations.
  • Followed food safety guidelines to ensure safe meal preparation.
  • Operated kitchen equipment efficiently for various cooking techniques.
  • Adapted recipes for special dietary needs or preferences of guests.
  • Trained new cooks on kitchen protocols and food preparation methods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.

Education

No Degree - Mechanical Engineering

Pittsburg State University
Pittsburg, KS
2025

No Degree - Mechanical Engineering

Tulsa Community College
Tulsa, OK
05.2025

High School Diploma -

Jenks High School
Jenks, OK

Skills

  • Report Transcription
  • Conflict Resolution
  • Active Listening
  • Problem-Solving Ability
  • Calm and Professional Under Pressure
  • Sales Strategies
  • Customer service
  • Team collaboration
  • Time management
  • Detail-oriented approach

References

References available upon request.

Timeline

Banquet Host

Southern Hills Country Club
08.2022 - Current

Lumber Sales Associate

Home Depot
12.2021 - 08.2022

Customer Service Representative

CCR, Alorica Inc
02.2020 - 07.2021

Cook

Andy B's Family Entertainment Center
12.2016 - 02.2020

No Degree - Mechanical Engineering

Pittsburg State University

No Degree - Mechanical Engineering

Tulsa Community College

High School Diploma -

Jenks High School

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