Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raymond Caccioppo

Summary

Dynamic Technician with extensive experience, excelling in technical support and troubleshooting. Proven ability to enhance equipment lifespan through preventive maintenance and effective communication. Recognized for training new technicians and optimizing system performance, ensuring high customer satisfaction and adherence to safety protocols.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

20
20
years of professional experience

Work History

Level 4 Technician

United Rentals
03.2023 - 08.2025

Inspect, service, maintain, diagnose, repair, and test customer owned equipment such as but not limited too, floor saws, scissor lifts, boom lifts, drills, tow behind air compressors, excavator's, tracked and wheeled skid steers, pressure washers, tow behind generators, sweepers, air tools, and tow behind boom lifts.

  • Managed inventory effectively, ensuring availability of necessary parts and supplies when needed for repairs or installations.
  • Supported the successful completion of projects by providing expert technical guidance to team members.

Technician

Bob Cat of Gulfport
01.2011 - 02.2023
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.

Technician

Beard Equipment Company
12.2005 - 11.2010
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Enhanced team productivity with thorough training on new technologies and procedures.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.

Education

High School Diploma -

West Harrison Gulf Coast Community College
Long Beach, MS

Skills

  • Technical support
  • Multitasking Abilities
  • Attention to detail
  • Excellent communication
  • Troubleshooting skills
  • Active listening
  • Effective communication
  • Hand and power tool operation
  • Decision-making
  • Wire assembling
  • Customer relations
  • Safety procedures
  • Error troubleshooting
  • Visual inspection
  • Equipment operation
  • Technical troubleshooting
  • Electrical systems installation
  • Hardware troubleshooting
  • Problem diagnostics

Timeline

Level 4 Technician

United Rentals
03.2023 - 08.2025

Technician

Bob Cat of Gulfport
01.2011 - 02.2023

Technician

Beard Equipment Company
12.2005 - 11.2010

High School Diploma -

West Harrison Gulf Coast Community College
Raymond Caccioppo