Summary
Overview
Work History
Education
Skills
Certifications
Timeline
Generic

RAYMOND DE LEON

Las Vegas,USA

Summary

To secure a career that will utilize my skills and work ethic to its potential, while helping them grow further

Overview

28
28
years of professional experience

Work History

Sr Parts Advisor

Tesla motors
Las Vegas, NV
02.2016 - Current
  • Achieving parts metrics from inventory, orders, receiving, etc
  • Assuring the parts dept is in unison to all Tesla policies and procedures
  • Working with techs and writers to their needs for our clients
  • Keeping the inventory and parts dept organized and clean
  • Reviewing all delayed orders and back order to achieve a better key to key time
  • Building team moral
  • Training new team members on site and off site
  • Travel to other site to assist in NSO (new store openings) or help the parts department in any way needed

Parts Specialist

Park place Infiniti
Las Vegas, NV
02.2005 - 01.2016
  • Managed parts department operations including sales to retail, wholesale, and internal clients in-person and over the phone.
  • Responded to inquiries from internal staff members about part specifications or availability.
  • Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
  • Organized and labeled parts to ensure easy identification and retrieval.
  • Communicated product expertise and department process improvements to meet organizational goals.
  • Kept parts neatly stacked and ready for purchase to boost sales.

Retail Sales

Pep Boys
Las Vegas, NV
11.2004 - 03.2005
  • Managed parts counter and customer service, facilitated the receipt of weekly shipments.
  • Performed daily cash reconciliation activities for retail sales transactions.
  • Coordinated showroom creation and setup products for retail sales.
  • Assisted in inventory management, ordering and stocking of wines for retail sales.
  • Provided customer service support for retail sales of products.

Server/Bartender

Planet Hollywood
Tumon, Guam
01.1997 - 07.2004
  • Delivered exceptional customer service in taking and delivering food and beverage orders.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Gameworks Grill Supervisor

Planet Hollywood
Tumon, Guam
01.2002 - 12.2003
  • Managed entire establishment operations.
  • Assisted in developing marketing plans designed to increase profitability.
  • Provided guidance and direction to team members when needed while maintaining an open-door policy for communication.
  • Maintained appropriate sanitation levels in accordance with health regulations.
  • Oversaw food preparation, production and presentation according to quality standards.

Busser

Planet Hollywood
Tumon, Guam
01.1997 - 12.1999
  • Upheld cleanliness standards across work area efficiently while executing daily tasks.
  • Effectively multitasked within fast-paced environment.
  • Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
  • Participated in ongoing training to enhance job skills and knowledge.

Education

High School Diploma -

Simon Sanchez High School
Guam
06-1996

Some College (No Degree) -

Guam Community College
Guam

Skills

  • Customer-focused service skills
  • Team-building skills
  • Interpersonal skills
  • Parts management
  • Inventory control
  • Detail orientation
  • Diagnosing performance problems
  • General maintenance on ICE vehicles
  • General maintenance on Electric vehicles

Certifications

  • Full line certification of all Tesla vehicles, SWIFT, WARP, MFS certification, DG (dangerous goods) certification, Electric forklift operator’s license, 2016, Present
  • Infiniti Full-Line Parts Certification, 2005, 2016
  • MSDS Safety Certification, 2005, Present
  • Certified Powered Industrial Truck Operator, 2010, 2016

Timeline

Sr Parts Advisor

Tesla motors
02.2016 - Current

Parts Specialist

Park place Infiniti
02.2005 - 01.2016

Retail Sales

Pep Boys
11.2004 - 03.2005

Gameworks Grill Supervisor

Planet Hollywood
01.2002 - 12.2003

Server/Bartender

Planet Hollywood
01.1997 - 07.2004

Busser

Planet Hollywood
01.1997 - 12.1999

High School Diploma -

Simon Sanchez High School

Some College (No Degree) -

Guam Community College

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RAYMOND DE LEON