Raymond Dilling
Marlborough,MA
Summary
Strong leader and problem-solver dedicated to computer and technology service and efficiency.
Overview
15
15
years of professional experience
Work History
Owner
Ray's Computer Barn
Marlborough, MA
07.2023 - Current
- Computer Diagnostics and Repair (Mac & Windows)
- Printer Diagnostics and Repair
- Cell Phone Diagnostics and Repair
- Explain diagnostic findings to customers and outline repair or service options
- Computer and Technology Recycling
Team Manager
Computer Warehouse Services
Worcester, MA
07.2013 - Current
- Relocate computer servers across the country
- Computer and technology recycle
- Data destruction with R2 Certification
- On-call response to businesses throughout the country
- Evaluate employee performance
- Coach and train team members, increasing quality of work and employee motivation.
Service Technician
Computer Repair Shop
Worcester, MA
01.2010 - 12.2012
- Computer diagnostics and repair (Mac & Windows)
- Printer diagnostics and repair
- Cell phone diagnostics and repair
- Explained diagnostic findings to customers and outlined repair or service options
Education
High School Diploma -
Assabet Valley Regional Technical School
Marlborough, MA06.2001
Skills
- Remote Support
- Printers and Peripherals Installation
- System Upgrades
- Help Desk Support
- Hardware Repair and troubleshooting
- Project Management
- Software Updates
- Hardware and software installation
- Desktop and laptop installations
Timeline
Owner
Ray's Computer Barn
07.2023 - Current
Team Manager
Computer Warehouse Services
07.2013 - Current
Service Technician
Computer Repair Shop
01.2010 - 12.2012
High School Diploma -
Assabet Valley Regional Technical School