Raymond Green
Brunswick
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
28
28
years of professional experience
Work History
IR Sales Coordinator
MTD Products/Stanley Black and Decker
Valley City
01.2017 - Current
- Assisted SBD sales rep with daily tasks, processing orders and addressing inquiries to ensure smooth operations.
- Responded to dealer inquiries to provide timely assistance when direct contact with sales rep was unavailable.
- Work with warehouses to assure dealers orders are correct and delivered in a timely manner.
- Coordinated with freight companies to resolve issues such as lost and damaged freight, ensuring timely delivery.
Inside Sales Representative
MTD Products/Stanley Black and Decker
Valley City
01.2017 - Current
- Acted as primary contact for potential and existing customers, guiding them to suitable product solutions.
- Represented MTD Products, promoting product offerings and brand values.
- Delivered exceptional support to internal and external customers, aligning with MTD's Mission and Values.
- Cross-train between different departments to provide a true one call resolution.
Recruiter/Dispatch
Minute Men Staffing
Cleveland
01.2015 - 01.2017
- Led recruitment and placement initiatives for job applicants, enhancing candidate selection process.
- Cultivated relationships with clients to address and fulfill their staffing needs effectively.
- Engaged in open houses to connect with potential job applicants and promote available opportunities.
Admissions Representative
Stautzenberger College
Brecksville
01.2012 - 01.2015
- Represented Stautzenberger College at campus visits and college fairs to engage prospective students.
- Established relationships with prospective students to guide them through program offerings at Stautzenberger College.
- Increased the enrollment of students each of the eight quarters.
- Supported new enrollees by tracking their academic progress throughout their studies.
Retail Sales Representative
Verizon Wireless
Beachwood
01.1998 - 01.2012
- Continuously met or exceeded monthly sales and revenue targets.
- Advised new and existing customers on available options, ensuring positive shopping experiences.
- Shadowed trainers for three months to learn effective sales and service training methods.
Customer Service
Verizon Wireless
Beachwood
01.1998 - 01.2012
- Resolved escalated customer billing and product education issues efficiently, ensuring high customer satisfaction and adherence to Verizon policies.
- Monitored correct use of discount codes and documented changes to customer accounts during daily audit controls.
- Prepared nightly bank deposits and reconciled any drawer discrepancies.
- Tracked daily inventory of cellular phones and accessories to ensure availability and accuracy.
- Documented and shipped returned and defective equipment back to manufacturers.
Education
Bachelors of Arts - Business Administration
Baldwin Wallace University
01-2011
Skills
- Sales Training
- Salesforce CRM
- Operations Training
- Inventory Management
Timeline
IR Sales Coordinator
MTD Products/Stanley Black and Decker
01.2017 - Current
Inside Sales Representative
MTD Products/Stanley Black and Decker
01.2017 - Current
Recruiter/Dispatch
Minute Men Staffing
01.2015 - 01.2017
Admissions Representative
Stautzenberger College
01.2012 - 01.2015
Retail Sales Representative
Verizon Wireless
01.1998 - 01.2012
Customer Service
Verizon Wireless
01.1998 - 01.2012
Bachelors of Arts - Business Administration
Baldwin Wallace University