Raymond Gregoline

• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
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• Resolved customer issues quickly to close deals and boost client satisfaction.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Self-Employed-Shared dealers License

Bought, sold & marketed vehicles for the dealership.

• Used Vehicle expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty.
• Utilized exemplary negotiation skills to sell vehicles and warranty service agreements and assure customer satisfaction.
• Oversaw preparation of marketing copy, images, videos, emails and other advertising..
• Demonstrated superior transport service, providing accurate time estimates and courteous responses.

• Developed sales program for established used vehicle dealership, including creating internet advertisements, purchasing vehicles for resale, and primarily responsible for all product marketing and sales.
• Leveraged direct marketing, industry partnerships, and social media platforms to maximize marketing strategy success.
• Performed competitive analyses and adjusted sales and marketing strategies accordingly.
• Managed sales promotions and marketing strategies on major social media sites.
• Prepared sales presentations for clients to sell service contracts.
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
• Promoted used vehicle sales to exceed dealership volume, gross profit and customer expectations.

• Initiated auto dealer business sales through the South Florida market and Indianapolis, Indiana.
• Brokered vehicles and consulted for individual clients to ensure appropriate fit and meet client expectations for value and cost.
• Purchased vehicles at auto auctions and established Retail and internet sales.
• Sold Extended Car Warranties.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Investigated and resolved customer inquiries and complaints quickly.
• Promptly responded to inquiries and requests from prospective customers.
• Prepared bank deposits and handled business sales, returns and transaction reports.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Demonstrated superior transport service, providing accurate time estimates and courteous responses.