Summary
Overview
Work History
Education
Skills
Timeline
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Raymond Groetsch

Spring Hill,FL

Summary

Charismatic Automotive Sales Manager / Finance Director offering 20 years of experience in the automotive industry. Knowledgeable about the sales process and dealership compliance requirements. Hard working and goal - oriented professional possessing excellent communication skills and an ability to work well with all departments within the dealership.

Overview

20
20
years of professional experience

Work History

Automotive Sales Manager /Finance Director

Love Honda
09.2021 - 11.2022
  • Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
  • Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate actions.
  • Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
  • Met daily with General Manager to review sales versus objectives, needs and growth opportunities and resolve customer complaints to achieve overall gross profit and customer service objectives.
  • Maintained positive working relationships with all departments.

Automotive Finance Manager

Register Chevrolet
08.2007 - 07.2021
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Proactively identified solutions for customers experiencing credit issues.
  • Converted cash deals to finance.
  • Provided customers with options for aftermarket products and warranties using the menu for every customer.
  • Checked all paperwork for correct title lien information and taxes before forwarding to accounting.
  • Provided excellent service and attention to customers when face to face or through phone conversations.
  • Maintained positive relationships with sales people and accounting department.

Automotive Sales Consultant

Crystal Chrysler Dodge Jeep Of Brooksville
08.2002 - 07.2007
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Provided sales and customer service assistance to walk-in traffic
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Stayed knowledgeable on latest vehicle innovations and technological advancements through continuous training.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.

Education

Business And Marketing

Monroe Community College
Rochester, NY

Skills

    Self - motivated

    Negotiation strengths

    Goal - oriented

    Communication

    Decision - making

Timeline

Automotive Sales Manager /Finance Director

Love Honda
09.2021 - 11.2022

Automotive Finance Manager

Register Chevrolet
08.2007 - 07.2021

Automotive Sales Consultant

Crystal Chrysler Dodge Jeep Of Brooksville
08.2002 - 07.2007

Business And Marketing

Monroe Community College

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Raymond Groetsch