- Cooking
- DIY and Home Improvement
- Outdoor Recreation
- I enjoy cooking for friends and family gatherings
Raymond Hightower
Thomaston,GA
Summary
Detail-oriented technical support specialist with strong problem-solving and communication skills. Proven experience in fast-paced environments and adept at training junior technicians to enhance team performance.
Overview
17
17
years of professional experience
Work History
ON SITE TECHNICAL SUPPORT
BEACON SECURITY
McDonough, GA
06.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
SENIOR ALARM TECHNICIAN
Atlanta Digital Security
McDonough, GA
01.2019 - 06.2025
- Installed and configured alarm systems for residential and commercial properties.
- Conducted routine maintenance and troubleshooting of security equipment to ensure optimal performance.
- Collaborated with clients to assess security needs and provide tailored solutions.
- Led training sessions for junior technicians on installation techniques and safety protocols.
- Company purchased by Beacon Security
Deputy Sheriff
Spalding County Sheriff's Office
Griffin, GA
07.2014 - 11.2018
- Enforced laws and maintained public order through proactive patrols and community engagement.
- Conducted thorough investigations of criminal activities, gathering evidence and interviewing witnesses.
- Collaborated with local agencies to coordinate responses to emergencies and critical incidents.
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
Police Officer
Forest Park Police Department
Forest Park, GA
01.2009 - 07.2014
- Enforced laws and regulations to maintain public safety and order.
- Conducted thorough investigations and gathered evidence for criminal cases.
- Collaborated with community organizations to enhance crime prevention strategies.
- Trained new officers on departmental policies and law enforcement procedures.
Education
Inventory Management Specialist - Inventory Management, Shipping, Receiving,
United States Air Force
Denver, COCertified Law Enforcement -
Basic Law Enforcement Training
Jonesboro, GA03-2009
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Excellent communication
- Attention to detail
- Critical thinking
- Calm under pressure
Interests
Timeline
ON SITE TECHNICAL SUPPORT
BEACON SECURITY
06.2025 - Current
SENIOR ALARM TECHNICIAN
Atlanta Digital Security
01.2019 - 06.2025
Deputy Sheriff
Spalding County Sheriff's Office
07.2014 - 11.2018
Police Officer
Forest Park Police Department
01.2009 - 07.2014
Inventory Management Specialist - Inventory Management, Shipping, Receiving,
United States Air Force
Certified Law Enforcement -
Basic Law Enforcement Training