Raymond Howard

• Responded to natural disasters by contacting citizens who have applied for disaster assistance. This resulted in the completion of emergency home repairs or additional expenses due to uninhabitable homes.
• Contacted citizens via phone calls resulting in scheduling appointments.
• Inspected the damage to homes and explained the coverage provided by the policy.
• Informed the citizens about the benefits of the program. This results in citizens being knowledgeable to avoid misunderstandings.
• Wrote assessments of all the findings. This resulted in an assessment prepared for submission to process the payment.
• Average hour of work per week during disaster event 84 hours
• 7 days week 12 hours per day

• Provided adjusting services to insurance companies that were affected by disasters.
• Contacted insureds within 24 hours to assess damage by severity. This resulted in scheduling appointments based on severity starting with the most severe cases first.
• Met with the property owner, reviewed their coverage policies, inspected documents with measurements, and photographed all damages during the inspection.
• Provided a detailed cost breakdown and a diagram for repairing or replacing residential or commercial buildings.
• Called the insured to review the findings after completing the estimate. This resulted in explaining policy coverage, depreciation, deductible, and total payment.
• Submitted the completed file to the insurance company for review. This resulted in payment finalization.
• Average hour of work per week during disaster event 84 hours
• 7 days week 12 hours per day

• Reviewed claims for accuracy and policy coverage, after receiving the findings from the field adjuster.
• Reviewed physical damage that may have occurred and assessed the associated risk. This resulted in explaining the policy coverage to the insured party.
• Addressed any additional loss, additional living expenses, food spoilage, and contractor estimate if different from the adjuster estimate.
• Maintained an updated log of events and drafted letters for insured parties on a timely schedule. This resulted in reconciling differences in pricing or missing scope of damages.
• Submit a file to the supervisor if it was over $50,000. As well as called the insured and explained the final payment, which is the Actual Cash Value less depreciation and deductible. Also, explain to the insured whether their policy covers Actual Cash Value or Replacement Cost.
• Logged all activated services and paid outside vendors for estimating or engineering services. This resulted in submitting a file to accounting for payment of all rendered services.
• Average hour of work per week during disaster event 84 hours
• 7 days week 12 hours per day

• Managed project timelines and budgets to ensure on-time delivery of construction projects.
• Coordinated subcontractor activities and schedules for efficient workflow execution.
• Oversaw compliance with building codes, safety regulations, and quality standards.
• Implemented cost control measures to enhance project profitability and resource utilization.
• Conducted site inspections to identify issues early and reduce rework costs effectively.
• Hired and oversaw subcontractors to meet project needs.
• Kept site work safe and in line with budget, schedule, and applicable building codes.
• Analyzed building plans and prepared bids to deliver timely, cost-effective project completion.
• Average hours per week 65

US. Soldier

• Passionate about learning and committed to continual improvement.
• Demonstrated strong organizational and time management skills while managing multiple projects.