Raymond Jackson Jr
Mundelein,IL
Summary
Creative and innovative leader with a proven track record of successfully implementing and supporting clients, driving sales growth, and expanding the customer base for companies. Expertise in program management, strategic planning, and team leadership. Excels at building successful teams and fostering open communication to influence a positive team environment. Demonstrates exceptional communication abilities and leads by example.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Business Development Manager
RRD L VERTIAS DOCUMENT SOLUTIONS
01.2019 - Current
- Responsible for driving $5 million in annual sales growth per year
- Create and Lead, Quarterly Business Reviews for all In-House Clients, 30-40 Client
- Lead New Business Generation by creating and presenting new solutions and products to new and existing clients
- Review industry trends to establish new Omni-channel communications to assist clients in optimizing their campaign communications
- Collaborate with sales, finance, technology and operations to influence critical business growth outcomes
- Strategize new approaches to meet objectives, capitalize on emerging opportunities and drive growth (Example: becoming CGMP certified to distribute FDA regulated products)
- MSA, SOW, and SOP experience
- Represented company and promoted products at conferences and industry events.
- Manage a team of 7 BDR
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Project Manager Lead
RRD l VERTIAS DOCUMENT SOLUTIONS, ILLINOIS
01.2012 - 01.2019
- Between 2012 and 2019 I was promoted through the ranks starting as a Fulfillment Lead transitioning through 3 levels as a project manager to running my own team of 15 project managers.
- Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications
- Updated project plans based on changing objectives, specifications and staff availability
- Kept project teams on-task with proactive control of budgets, schedules and scopes
- Maintained close connection with project personnel to quickly identify and resolve problems
- Oversaw on-site teams of up to 15-20 professionals pending peak season, working on diverse Print Production projects.
- Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks
- Implemented and created Standard Operating Procedures and Statement of Work
- Developed new analytics tool to allow senior management to understand the impact of each project
General Manager / Regional Manager
Jiffy Lube - ILLINOIS
01.2004 - 01.2012
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Developed and implemented strategies to increase sales and profitability.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed a team of 60 employees ranging from Store Managers, Hood Technicians and Courtesy Technicians.
Education
Bachelor of Science - Business Administration
Roosevelt University
Chicago, IL06.2014
Skills
- Campaign development
- Innovation management
- Account management
- Relationship building
- Business development
- Training and development
- Account development
- Systems and software expertise
- Account servicing
- Systems implementation
- Project development
- Team bonding
Certification
Lean Six Sigma Black Belt
Certificate # 12578062
Issued - 2/23/2019
Timeline
Business Development Manager
RRD L VERTIAS DOCUMENT SOLUTIONS
01.2019 - Current
Project Manager Lead
RRD l VERTIAS DOCUMENT SOLUTIONS, ILLINOIS
01.2012 - 01.2019
General Manager / Regional Manager
Jiffy Lube - ILLINOIS
01.2004 - 01.2012
Lean Six Sigma Black Belt
Certificate # 12578062
Issued - 2/23/2019
Bachelor of Science - Business Administration
Roosevelt University
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