Creative and innovative leader with a proven track record of successfully implementing and supporting clients, driving sales growth, and expanding the customer base for companies. Expertise in program management, strategic planning, and team leadership. Excels at building successful teams and fostering open communication to influence a positive team environment. Demonstrates exceptional communication abilities and leads by example.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Business Development Manager
RRD L VERTIAS DOCUMENT SOLUTIONS
01.2019 - Current
Responsible for driving $5 million in annual sales growth per year
Create and Lead, Quarterly Business Reviews for all In-House Clients, 30-40 Client
Lead New Business Generation by creating and presenting new solutions and products to new and existing clients
Review industry trends to establish new Omni-channel communications to assist clients in optimizing their campaign communications
Collaborate with sales, finance, technology and operations to influence critical business growth outcomes
Strategize new approaches to meet objectives, capitalize on emerging opportunities and drive growth (Example: becoming CGMP certified to distribute FDA regulated products)
MSA, SOW, and SOP experience
Represented company and promoted products at conferences and industry events.
Manage a team of 7 BDR
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Project Manager Lead
RRD l VERTIAS DOCUMENT SOLUTIONS, ILLINOIS
01.2012 - 01.2019
Between 2012 and 2019 I was promoted through the ranks starting as a Fulfillment Lead transitioning through 3 levels as a project manager to running my own team of 15 project managers.
Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications
Updated project plans based on changing objectives, specifications and staff availability
Kept project teams on-task with proactive control of budgets, schedules and scopes
Maintained close connection with project personnel to quickly identify and resolve problems
Oversaw on-site teams of up to 15-20 professionals pending peak season, working on diverse Print Production projects.
Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks
Implemented and created Standard Operating Procedures and Statement of Work
Developed new analytics tool to allow senior management to understand the impact of each project
General Manager / Regional Manager
Jiffy Lube - ILLINOIS
01.2004 - 01.2012
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Formulated policies and procedures to streamline operations.
Developed and implemented strategies to increase sales and profitability.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Managed a team of 60 employees ranging from Store Managers, Hood Technicians and Courtesy Technicians.
Education
Bachelor of Science - Business Administration
Roosevelt University
Chicago, IL
06.2014
Skills
Campaign development
Innovation management
Account management
Relationship building
Business development
Training and development
Account development
Systems and software expertise
Account servicing
Systems implementation
Project development
Team bonding
Certification
Lean Six Sigma Black Belt
Certificate # 12578062
Issued - 2/23/2019
Timeline
Business Development Manager
RRD L VERTIAS DOCUMENT SOLUTIONS
01.2019 - Current
Project Manager Lead
RRD l VERTIAS DOCUMENT SOLUTIONS, ILLINOIS
01.2012 - 01.2019
General Manager / Regional Manager
Jiffy Lube - ILLINOIS
01.2004 - 01.2012
Bachelor of Science - Business Administration
Roosevelt University
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