Raymond Jongbo
East Orange
Summary
Always passionate about my job so as to succeed in all aspects of it. I have experience in
various department which has allowed me to learn more and also given me a diverse skill set
to better the workplace. I'm Capable of multitasking without compromising quality on work performed.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
Work History
Direct Support Professional
Eihab Human Services
Howell Township
11.2022 - Current
- Assisted individuals with daily living activities and personal care needs.
- Implemented individualized support plans tailored to client preferences and goals.
- Facilitated communication between clients, families, and healthcare professionals.
- Ensured safety and well-being of clients in various settings and situations.
- Maintained accurate documentation of client progress and incidents as required.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Accompanied individuals on outings to promote independence and integration into the community.
IT Technical Support Intern
Barclays Investment Bank
Piscataway
03.2022 - 09.2022
- Provided technical support for hardware and software issues across multiple departments.
- Assisted in troubleshooting network connectivity problems using diagnostic tools.
- Documented common IT issues and solutions to enhance knowledge sharing.
- Maintained inventory of IT supplies and reported shortages to management.
- Provided assistance in setting up new computers, printers, and other IT-related equipment.
- Helped maintain documentation related to IT procedures and processes.
Fulfillment Associate
The Sill
Union City
09.2020 - 06.2021
- Processed customer orders efficiently and accurately for timely fulfillment.
- Maintained inventory levels through regular stock checks and organization.
- Operated warehouse equipment to handle products safely and effectively.
- Filled orders according to defined standards using standard picking system.
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
Security Officer
United American Security LLC.
Union City
10.2018 - 09.2019
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular patrols to identify and address potential security issues.
- Responded promptly to alarms, incidents, and emergencies as they arose.
- Documented occurrences in daily logs for accurate record-keeping.
- Collaborated with local law enforcement during investigations and emergencies.
- Provided excellent customer service while interacting with visitors and staff.
Education
Westside High School
Newark, NJAssociate of Arts - Business Administration
Essex County College
Newark, NJSkills
- Individualized support plans
- Client safety protocols
- Behavioral monitoring
- Documentation accuracy
- Customer service
- Teamwork and collaboration
- Multitasking and prioritization
- Great Verbal and written communication
- Microsoft Windows and Office
- Time Accuracy
Timeline
Direct Support Professional
Eihab Human Services
11.2022 - Current
IT Technical Support Intern
Barclays Investment Bank
03.2022 - 09.2022
Fulfillment Associate
The Sill
09.2020 - 06.2021
Security Officer
United American Security LLC.
10.2018 - 09.2019
Associate of Arts - Business Administration
Essex County College
Westside High School