Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raymond Jongbo

East Orange

Summary

Always passionate about my job so as to succeed in all aspects of it. I have experience in

various department which has allowed me to learn more and also given me a diverse skill set

to better the workplace. I'm Capable of multitasking without compromising quality on work performed.

Overview

7
7
years of professional experience
2019
2019
years of post-secondary education

Work History

Direct Support Professional

Eihab Human Services
Howell Township
11.2022 - Current
  • Assisted individuals with daily living activities and personal care needs.
  • Implemented individualized support plans tailored to client preferences and goals.
  • Facilitated communication between clients, families, and healthcare professionals.
  • Ensured safety and well-being of clients in various settings and situations.
  • Maintained accurate documentation of client progress and incidents as required.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Accompanied individuals on outings to promote independence and integration into the community.

IT Technical Support Intern

Barclays Investment Bank
Piscataway
03.2022 - 09.2022
  • Provided technical support for hardware and software issues across multiple departments.
  • Assisted in troubleshooting network connectivity problems using diagnostic tools.
  • Documented common IT issues and solutions to enhance knowledge sharing.
  • Maintained inventory of IT supplies and reported shortages to management.
  • Provided assistance in setting up new computers, printers, and other IT-related equipment.
  • Helped maintain documentation related to IT procedures and processes.

Fulfillment Associate

The Sill
Union City
09.2020 - 06.2021
  • Processed customer orders efficiently and accurately for timely fulfillment.
  • Maintained inventory levels through regular stock checks and organization.
  • Operated warehouse equipment to handle products safely and effectively.
  • Filled orders according to defined standards using standard picking system.
  • Verified orders for accuracy and completeness, ensuring all necessary components were included.

Security Officer

United American Security LLC.
Union City
10.2018 - 09.2019
  • Monitored premises to ensure safety and security for all personnel.
  • Conducted regular patrols to identify and address potential security issues.
  • Responded promptly to alarms, incidents, and emergencies as they arose.
  • Documented occurrences in daily logs for accurate record-keeping.
  • Collaborated with local law enforcement during investigations and emergencies.
  • Provided excellent customer service while interacting with visitors and staff.

Education

Westside High School
Newark, NJ

Associate of Arts - Business Administration

Essex County College
Newark, NJ

Skills

  • Individualized support plans
  • Client safety protocols
  • Behavioral monitoring
  • Documentation accuracy
  • Customer service
  • Teamwork and collaboration
  • Multitasking and prioritization
  • Great Verbal and written communication
  • Microsoft Windows and Office
  • Time Accuracy

Timeline

Direct Support Professional

Eihab Human Services
11.2022 - Current

IT Technical Support Intern

Barclays Investment Bank
03.2022 - 09.2022

Fulfillment Associate

The Sill
09.2020 - 06.2021

Security Officer

United American Security LLC.
10.2018 - 09.2019

Associate of Arts - Business Administration

Essex County College

Westside High School
Raymond Jongbo