RAYMOND KANZA
Richmond,TX
Overview
17
17
years of professional experience
Work History
Cook
Compass Group USA
09.2016 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Operations Supervisor
Global Aviation Services
03.2013 - 10.2015
- Supervise Ground Handling Business in Kansai International Airport and other stations.
- Attend/lead ground handling meetings and assist the Manager for Ground Handling Operations and Head of International Airports in managing the entrusted business in airports.
- Review daily reports, irregularity and incident reports and take appropriate actions as directed by the Manager of Ground Operations.
- Attend meetings hosted by entrusted business companies and airport administration as necessary.
- Supervise daily ramp operations in Kinshasa International Airport and conduct safety patrol.
- Conduct investigations during incidents and be able to produce detailed reports when requested.
- Promote safety awareness in both internal and external parties.
- Perform duties of Ground Controller (GC) in Operations Control Center such as aircraft parking chart management, monitor daily flight operations relating to ground operations, assist stations in special requests such as cleaning, GSE requests etc..
English Interpreter
Global Aviation Services
10.2006 - 10.2013
- Worked collaboratively to improve operations by offering ideas, identifying issues and respecting team members.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Interpreted spoken and written French language into English and vice versa.
- Maintained message content, tone, and emotion as closely as possible.
- Collaborated with team to translate series of documents from English to French vice versa.
- Communicated clearly in written English with internal and external customers.
Education
Associate of Arts - Computer And Information Sciences
ISIPA
Kinshasa, Democratic Republic Of Congo03.2014
Associate of Arts - Ground Handling Sefety
L’Institut Africain Des Métiers De L'aérien (IAMA)
Bamako, Mali04.2006
High School Diploma -
LES BAMBINS High School
Kinshasa, Democratic Republic Of Congo07.1994
Skills
- Active Listening
- Excellent Communication
- Attention to Detail
- Analytical and Critical Thinking
- Self-Motivated
- Decision-Making
Languages
French
Full Professional
English
Professional Working
Timeline
Cook
Compass Group USA
09.2016 - Current
Operations Supervisor
Global Aviation Services
03.2013 - 10.2015
English Interpreter
Global Aviation Services
10.2006 - 10.2013
Associate of Arts - Computer And Information Sciences
ISIPA
Associate of Arts - Ground Handling Sefety
L’Institut Africain Des Métiers De L'aérien (IAMA)
High School Diploma -
LES BAMBINS High School
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