RAYMOND KELLY
New Braunfels,TX
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
5
5
years of professional experience
Work History
Tier 1 associate
Amazon Fulfillment Center
11.2019 - Current
- Used ticketing systems to manage and process support actions and requests.
- Monitored system performance to identify potential issues.
- Flexibly moved through different departments that require different skill sets
- Generated reports to track performance and analyze trends.
- Managed and fixed issues with missing & damaged products so they arrive to the destination on time
- Conducted team meetings to address problems or and reorganized work loads for optimal productivity.
- Successfully managed the outflow of products
- Addressed underling issues in performance of associates and redirected actions to lead to future success
Sales Associate
Dollar General
06.2019 - 11.2019
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Successfully deescalated concerns with unsatisfied customers
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Associate's Degree in Liberal Arts -
St. Philip’s College
Skills
- Dedicated
- Fast Learner
- Performance Tracking
- Cross-Functional Teamwork
- First-hand experience in leadership roles
- Proficient in Microsoft Word, PowerPoint, and Excel
- Data Recovery
- Product Troubleshooting
Timeline
Tier 1 associate
Amazon Fulfillment Center
11.2019 - Current
Sales Associate
Dollar General
06.2019 - 11.2019
Associate's Degree in Liberal Arts -
St. Philip’s College
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