Dedicated Manager with strong cash handling and customer service skills. Proven ability to handle customer issues along with providing top tier customer service for retention and educating the public in offered good and services ensuring positive outcomes.
In charge of the Money Room along with a staff of 35+ tellers and bankers.
Dept budgets, staffing and payroll.
State Racing official tasked with implementing and upholding State Racing Rules and Regulations.
Balanced and Maintained Track Money Room for entire business operations including F & B , parking and admissions.
Managed staff of 55+ on track and oversaw All (54) Off Track Betting locations with daily deposits and inventory tracking along with General Inquiries from customers and staff.
Oversaw and managed Track Money Room over all monies, balancing and daily deposits and profit/loss statements (settlements) and daily handles figures.