Summary
Overview
Work History
Education
Skills
Languages
Raymond Macias
Timeline
Generic

Raymond Macias

Orlando,FL

Summary

I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do. Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members. Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction. Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

2
2
years of professional experience

Work History

Crew Member

Dunkin' Donuts
Orlando, Florida
01.2024 - Current
  • Greeted customers and took their orders in a friendly and efficient manner
  • Operated cash register to process customer payments accurately and efficiently
  • Prepared food items such as hamburgers, fries, sandwiches, salads according to restaurant standards
  • Ensured that all food products were prepared fresh daily and stored properly
  • Maintained cleanliness of work area
  • Provided quality customer service by adhering to company policies and procedures
  • Regularly checked inventory levels for restocking needs
  • Operated cash register and received payment from customers in cash or credit form
  • Checked expiration dates on products prior to stocking shelves or serving customers
  • Collaborated with other team members to ensure timely completion of tasks
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.

Store Clothes

ServiceNow
Ecuador, Guayaquil
01.2023 - 08.2023
  • Greeted customers to determine wants or needs.
  • Resolved any customer complaints in a timely manner while maintaining professionalism.
  • Processed sales for customers and encouraged additional purchases with excellent cross-selling abilities.
  • Provided support during busy periods such as holidays or special promotions.

Assistant Store Manager

Asistente
Ecuador, Guayaquil
03.2023 - 03.2023
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Formed and sustained strategic relationships with clients.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.

Education

High School Diploma -

Carlos Julio Arosemena Tola
Guayaquil, Ecuador
01.2020

Marketing

Ecotec
Guayaquil, Ecuador

Skills

  • Conflict Resolution
  • Flexible and Adaptable
  • Verbal Communication
  • Time management
  • Social media marketing
  • Microsoft Office
  • Cooking
  • Inventory counts
  • Product promotion
  • Menu memorization
  • Food running
  • Safety
  • Clear communication
  • Food preparation
  • Influencing skills
  • Flexible schedule
  • Customer service

Languages

Spanish
Native/ Bilingual
English
Limited

Raymond Macias

I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do.

Timeline

Crew Member

Dunkin' Donuts
01.2024 - Current

Assistant Store Manager

Asistente
03.2023 - 03.2023

Store Clothes

ServiceNow
01.2023 - 08.2023

High School Diploma -

Carlos Julio Arosemena Tola

Marketing

Ecotec
Raymond Macias