RAYMOND MATTHEWS
Colorado Springs
Summary
Military veteran with extensive experience in patient care and operational support, emphasizing quality control and effective communication. Proven track record of enhancing patient experiences and streamlining processes through collaboration with cross-functional teams. Committed to ensuring optimal performance and satisfaction in healthcare settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner/Operator/ Cargo Van
M and R Trans Porters LLC.
Colorado Springs
08.2024 - Current
CNA
Sundance Rehabilitation
Colorado Springs
08.2024 - Current
CNA
Medical Edge
Colorado Springs
10.2021 - 08.2024
- Monitored patient conditions and relayed critical changes to nursing staff for timely interventions.
- Supported patients with daily tasks to enhance recovery processes.
- Showed compassion for patients during recovery phases to foster trust and comfort.
- Recorded patient information accurately in medical records systems.
Chef
SSP America
Colorado Springs
07.2017 - 03.2020
- Analyzed products and ordering schedule to create menus for unique events and functions; managed food cost controls, ordered products, and maintained 100% accountability of inventory status
- Prepared and cooked food per production guidelines and recipes; completed daily temperature logs, ensuring adherence to food quality standards
- Ensured compliance with health department standards through focus on quality control measures, production parameters, and sanitation practices
- Demonstrated proper knife handling techniques and kitchen equipment usage to increase individual skill level and preparedness during food services
CNA
Colorado Medical Staffing
Colorado Springs
07.2019 - 12.2019
- Provided patient care including patient triage, vitals, prior authorizations, venipuncture, medication administration (injections, nebulizer treatments, oral medications), lab order entry and preparation, patient follow up calls, medical records, assisting provider with procedures and assessments
- Developed plan of action with assigned client based on identified needs and recommend and coordinated interventions that may include information, education, resources, and referrals
- Promoted consistent, positive patient interactions that advance the agenda of unparalleled patient service
- Demonstrated caring and empathy in all interactions, while advocating for patient and family – centered approach in all decisions and actions
Volunteer
St. Francis Medical Center
Colorado Springs
07.2015 - 04.2016
- Supported patients and families facing life-threatening or terminal conditions by providing companionship, resources, and advocacy to enhance their emotional well-being
- Observed and reported changes in patient’s condition to volunteer coordinator while maintaining patient confidentiality
- Utilized active listening skills to assess customer’s needs and recommend appropriate services and products
Education
Bachelor’ Degree - Logistics and Supply Chain Management
Colorado Technical University
Colorado Springs, CO06-2021
Skills
- Logistics management
- Logistics coordination
- Operational strategy
- Process improvement
- Regulatory compliance
- Data analysis
- Equipment management
- Microsoft Office Suite
- Customer service
Certification
Certified Nurse Assistant
Degrees
Bachelor’s Degree, Logistics and Supply Chain Management, Colorado Technical University, Colorado Springs, CO, 04/01/16, 06/01/21
Timeline
Owner/Operator/ Cargo Van
M and R Trans Porters LLC.
08.2024 - Current
CNA
Sundance Rehabilitation
08.2024 - Current
CNA
Medical Edge
10.2021 - 08.2024
CNA
Colorado Medical Staffing
07.2019 - 12.2019
Chef
SSP America
07.2017 - 03.2020
Volunteer
St. Francis Medical Center
07.2015 - 04.2016
Bachelor’ Degree - Logistics and Supply Chain Management
Colorado Technical University