Raymond Mendez
Passion To Help Others / Drive For Success / Eager To Learn
Honolulu,HI
Summary
Adaptable professional with a dual background in guest services in retail and client support in behavioral health. Known for a positive attitude, active listening, and strong attention to detail. Focused on building trust, protecting confidentiality, and improving guest/client outcomes.
Overview
3
3
Languages
4
4
years of professional experience
Work History
Para Medical Assistant
Altres Medical Staffing
09.2025 - Current
- Collected vital signs and updated patient charts with accuracy.
- Developed interpersonal relationships with clients through active listening and empathetic communication, fostering an atmosphere conducive to healing.
- Promoted a safe therapeutic environment by adhering to strict guidelines and reporting any concerns appropriately.
- Participated in ongoing professional development, staying current with best practices in mental health treatment.
- Monitored clients 24/7, identifying potential risks to clients' treatment and addressing them proactively.
Lead Treatment Associate
Hina Mauka
02.2024 - 05.2025
- Coordinated daily program activities and prepared group sessions to support counselors and enhance client engagement.
- Maintained detailed documentation of client progress, ensuring accurate record-keeping for continuity of care 100% of the time.
- Collaborated with counselors and case managers to support individualized treatment objectives.
- Assisted in training new staff members on clinic policies and procedures, ensuring consistent high-quality care across the team.
- Facilitated group sessions using motivational interviewing and recovery-focused approaches.
Service and Engagement Team Member
Target
04.2023 - 12.2023
- Assisted guests with product questions, location support, and checkout needs across sales floor.
- Stocked merchandise, organized inventory, and maintained accurate shelf presentation throughout assigned departments.
- Replenished backroom supplies, pulled items for fulfillment, and supported timely order preparation.
- Increased sales and loyalty by 20% through promotion of perks using the company's online/mobile service.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
High School Diploma -
James B. Castle High School
Kaneohe, HI05-2020
Skills
Customer service
Attention to detail
Clear communication
Problem-solving
Teamwork and collaboration
Positive attitude
Timeline
Para Medical Assistant
Altres Medical Staffing
09.2025 - Current
Lead Treatment Associate
Hina Mauka
02.2024 - 05.2025
Service and Engagement Team Member
Target
04.2023 - 12.2023
High School Diploma -
James B. Castle High School