Raymond Morris
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
11
11
years of professional experience
Work History
Production Supervisor
Suddath Global Logistics
02.2023 - 11.2023
- Resolved issues quickly to maintain productivity goals.
- Managed team of 16 production associates, overseeing productive production processes and meeting all deadlines.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Managed internal operational standards and productivity targets.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Achieved on-time shipments goal by empowering employees to continued success.
- Supervised ongoing daily production phases.
- Managed staff hiring, training and supervision.
- Created and implemented strategies for improving operational efficiency and accuracy.
Quality Control Inspector
Transtar Aerospace
08.2022 - 02.2023
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
- Collaborated with production staff to establish and meet quality standards
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Customer Service Representative
Forward Air
08.2021 - 02.2023
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
Department Lead
Erect A Line
08.2020 - 06.2022
- Communicated with managers of other departments to maintain transparency.
- Oversaw efficient inventory stocking and supply rotation.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Managed team schedules, department projects and quality assurance.
- Oversaw production and quality department staff to cover for other department leaders.
CNC Machinist
Modern Forge
05.2019 - 04.2020
- Maintained tight tolerances with design specifications.
- Properly loaded and unloaded materials in and out of machines.
- Manually set up machinery, lathes, and grinders.
- Studied daily work instruction, sketches, drawings, blueprints, and manuals to determine dimensions and tolerances accurately.
- Adhered to high level of safety by following company rules and regulations to prevent injuries.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Operated drill presses, lathes and milling machines to produce required parts.
Mechanical Assembler
Siemens Manufacturing
09.2016 - 05.2019
- Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
- Read and interpreted blueprints, schematics and drawings to assemble parts and products.
- Worked with heavy machinery and various power tools when assembling parts.
- Performed repeated tasks while sitting or standing over extended periods of time.
- Notified engineering of errors and discrepancies.
Customer Service Representative
Novo1
10.2012 - 07.2016
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
GED -
North Texas Job Corps
McKinney, TX01.2008
Skills
- Schedule Management
- Assembly and Production
- Production Targets
- Materials Handling
- Audit Management
- Training and Mentoring
- Supply Chain Distribution
- Logistics
- Proofreading
- Word Processing
- Professional and Mature
- Maintains Confidentiality
- Meticulous Attention to Detail
- Administrative Support
Timeline
Production Supervisor
Suddath Global Logistics
02.2023 - 11.2023
Quality Control Inspector
Transtar Aerospace
08.2022 - 02.2023
Customer Service Representative
Forward Air
08.2021 - 02.2023
Department Lead
Erect A Line
08.2020 - 06.2022
CNC Machinist
Modern Forge
05.2019 - 04.2020
Mechanical Assembler
Siemens Manufacturing
09.2016 - 05.2019
Customer Service Representative
Novo1
10.2012 - 07.2016
GED -
North Texas Job Corps
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