Raymond Nor
New Port Richey
Summary
Dynamic professional with extensive experience in customer service and management. Proven ability to enhance customer satisfaction through effective problem-solving and negotiation skills. Adept at multitasking and maintaining composure under pressure, while driving operational success and team collaboration in fast-paced environments. Bilingual communicator committed to excellence.
Overview
17
17
years of professional experience
Work History
Radiology Technician
Atlantic City Convention Center
Atlantic City
02.2020 - Current
manger
Mobil Gas Station
Hudson
03.2021 - 12.2025
Owner And Manager
Ray's store LLC
Atlantic City
02.2014 - 04.2019
- Responsible for all aspects of a business operation, from planning and ordering merchandise to overseeing day-to-day operations.
- The store overall sells items such as groceries and fast foods.
- As the owner of the business, responsible for merchandising and operating, sales, advertising, accounting and personnel supervision.
Customer Service Representative
HSBC Bank
Cairo
09.2011 - 01.2012
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Acknowledged customer issues and resolved their problems quickly and efficiently.
- Assisted clients in understanding their available options and helped them select the right service plans for their needs.
Customer Service Manager
Cairo International Airport
Cairo
10.2008 - 03.2010
- Oversees cross functional work areas targeted to resolve issues raised by customers.
- Manages the customer service operations, which deals directly with customers and is the first point of contact.
Education
Radiology technician -
Atlantic Cape Community College
Mays Landing, NJ02.2020
Bachelor degree - greek and roman archeology
Ain Shams University
Cairo, Cairo Governorate02.2007
Skills
- Adaptability and flexibility
- Organizational skills
- Multitasking capacity
- Negotiation skills
- Accountability in decision-making
- Public speaking proficiency
- Problem-solving
- Composure under pressure
- Quick learner
- Adaptability
- Multitasking ability
- Team collaboration
- Bilingual communication
Timeline
manger
Mobil Gas Station
03.2021 - 12.2025
Radiology Technician
Atlantic City Convention Center
02.2020 - Current
Owner And Manager
Ray's store LLC
02.2014 - 04.2019
Customer Service Representative
HSBC Bank
09.2011 - 01.2012
Customer Service Manager
Cairo International Airport
10.2008 - 03.2010
Radiology technician -
Atlantic Cape Community College
Bachelor degree - greek and roman archeology
Ain Shams University