Summary
Overview
Work History
Skills
Accomplishments
Languages
Certification
References
Timeline
Generic

Raymond orozco

palmdale,California

Summary

Dynamic professional with a diverse background, including a pivotal role at Geek Squad - Best Buy, where I enhanced customer satisfaction through expert troubleshooting and repair. Skilled in drawer balancing and renowned for exceptional customer service, I consistently exceed employer expectations by leveraging technical acumen and a mentoring spirit to elevate team performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Recreation Program Leader

City of Lancaster, CA
Lancaster, CA
04.2024 - Current
  • Organized and supervised activities such as games, arts and crafts, sports, field trips, and special events.
  • Developed plans for future programming initiatives based on feedback from participants.
  • Interacted with parents and guardians of participants to discuss program policies, procedures, and progress updates.
  • Collaborated with other department heads to coordinate services between departments.

Cashier

Wendy's
Palmdale, CA
03.2024 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.

Security Officer

Global 360
El Segundo, CA
04.2018 - 04.2023
  • Checked for safety hazards and took corrective action when necessary.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Enforced access control measures in accordance with established procedures.
  • Responded to alarms and conducted investigations as required.
  • Confirmed visitor identification prior to granting entry into the building.

Geek Squad Technician

Geek Squad - Best Buy
Palmdale, CA
03.2022 - 03.2023
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Replaced defective components or parts as needed.
  • Provided technical support services to customers via phone or email communication.

Solar Panel Installer

La Solar Group
Van Nays, CA
02.2021 - 12.2021
  • Ensured that customer expectations were met throughout the entire process.
  • Monitored weather conditions during installation processes for potential risks.
  • Tested connections between components for proper functionality after installation was complete.
  • Conducted site surveys to identify the best location for solar panel installation.

Skills

  • Drawer balancing
  • Product restocking
  • Returns processing
  • Staff mentoring
  • Customer service excellence

Accomplishments

● California State Assembly Award - January 2016

Languages

English
Professional
Spanish
Native/ Bilingual

Certification

  • forklift certified
  • cpr certified

References

References available upon request.

Timeline

Recreation Program Leader

City of Lancaster, CA
04.2024 - Current

Cashier

Wendy's
03.2024 - Current

Geek Squad Technician

Geek Squad - Best Buy
03.2022 - 03.2023

Solar Panel Installer

La Solar Group
02.2021 - 12.2021

Security Officer

Global 360
04.2018 - 04.2023
  • forklift certified
  • cpr certified

Similar Profiles

CREATE PROFILE
Raymond orozco