Raymond Ortiz
Jackson,CA
Summary
Reliable culinary professional with experience in high-volume kitchen service, stock rotation, and workstation setup. Skilled in coordinating ticket flow, training kitchen staff, and maintaining sanitation standards. Focused on fast, accurate meal delivery and positive guest experiences.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Chef
Burkes Family Resurant
Ione, California
10.2024 - Current
- Prepared high-quality dishes according to established recipes.
- Prepared daily menu items for family dining service, enhancing customer satisfaction at Burke's Family Restaurant.
- Chopped vegetables, meats, and garnishes for kitchen prep stations.
- Prepared workstations with ingredients and tools to increase efficiency.
- Coordinated with servers to optimize ticket flow and meal delivery, improving overall dining experience.
- Communicated with hosts, busser, and kitchen staff to prepare for and serve customers.
- Resolved customer complaints regarding food quality or service issues, ensuring repeat business and customer loyalty.
- Provided exceptional service to a high volume of daily customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Trained kitchen workers on culinary techniques.
- Maintained a clean work environment by adhering to sanitation policies and procedures.
- Cleaned work areas, equipment, and surfaces to maintain kitchen sanitation.
Asphalt Laborer
Adams asphalt
Murphys, California
11.2023 - 10.2024
- Raked and leveled hot mix asphalt along driveways, lots, and road edges
- Leveled out uneven surfaces using rakes or shovels prior to laying down new asphalt.
- Cleaned work areas, equipment, and job sites before and after paving
- Removed debris from job sites to maintain cleanliness and safety.
- Communicated with team members to maximize productivity and efficiency.
- Assisted guests with questions, orders, and friendly service.
Pool Technician
Viking Pool Service And Repair
Eldorado, CA
03.2023 - 01.2024
- Serviced residential pools for Viking Pool Service And Repair using company maintenance standards
- Tested water chemistry and balanced chlorine, pH, and alkalinity levels
- Cleaned pool surfaces, baskets, filters, and skimmer systems
- Performed minor repairs on pool plumbing and mechanical components
- Provided technical advice to clients regarding pool maintenance issues such as proper filtration systems.
- Maintained an inventory of repair parts and supplies necessary to keep pools operational.
- Maintained clean, presentable and safe aquatic areas to deliver positive guest experiences.
- Resolved guest concerns through positive interaction and application of issue resolution procedures.
Education
High School Diploma -
Amador
Sutter Creek, CA05-2020
Skills
- Recipe preparation
- Menu planning
- Culinary training
- Food safety
- Quality control
- Culinary equipment use
- Food preservation
- Stock rotation
- Customer service
- Team supervision
- Issue resolution
- Task prioritization
Certification
- Food Safety
- Bar Tending
Timeline
Chef
Burkes Family Resurant
10.2024 - Current
Asphalt Laborer
Adams asphalt
11.2023 - 10.2024
Pool Technician
Viking Pool Service And Repair
03.2023 - 01.2024
High School Diploma -
Amador