Open To Work
Raymond Peterson
Yulee,FL
Summary
Dedicated professional with a strong track record in customer service and staff training. Proven expertise in conflict resolution and inventory management, driving team collaboration and enhancing operational efficiency.
Overview
35
35
years of professional experience
Work History
Server/Bartender Trainer
BJ's Restaurant & Brewhouse
Jacksonville, FL
03.2024 - 04.2026
- Delivered exceptional customer service in a fast-paced dining environment.
- Trained new servers on restaurant policies and procedures to enhance service quality.
- Greeted customers, answered questions, and recommended specials to drive sales.
- Collaborated with restaurant staff to streamline operations and improve service delivery.
Assistant General Manager
Ruby Tuesday Restaurant
Jacksonville, FL
10.2022 - 04.2023
- Coordinated daily restaurant operations and staff scheduling to ensure smooth service delivery.
- Developed and facilitated training programs for new team members and ongoing staff development to enhance team skills.
- Monitored inventory levels and coordinated supply orders for kitchen and bar.
- Ensured compliance with health and safety regulations during food preparation.
- Addressed customer complaints promptly to uphold guest satisfaction and foster positive dining experiences.
Assistant Regional Director
Tim Michels Governor's Campaign
Green Bay, Wisconsin
05.2022 - 10.2022
- Coordinated voter outreach initiatives across multiple regions to enhance engagement.
- Managed scheduling and logistics for campaign events and community meetings.
- Facilitated communication between regional teams to streamline operations and support efforts.
- Collaborated with team members to execute social media campaigns effectively.
Sales and Merchandising Manager
The Sports Authority
Tallahassee, Florida
03.2007 - 12.2012
- Developed and implemented merchandising strategies for diverse sports products, aligning offerings with customer preferences.
- Designed visually appealing displays to boost customer engagement and drive sales.
- Conducted regular audits of inventory for accuracy and compliance with standards.
- Trained, supervised and evaluated staff to optimize their performance levels.
- Increased sales through targeted merchandising plans and strategic stocking of desired inventory.
Training Non-Commissioned Officer
US Army
Multiple, Multiple
11.1990 - 01.1997
- Developed and implemented training programs for soldiers' professional development.
- Facilitated hands-on training sessions in diverse military skills and techniques.
- Coordinated logistics for training exercises and developed instructional materials to enhance training effectiveness.
- Collaborated with unit leaders to ensure training objectives met operational goals, fostering mission readiness.
- Maintained accurate records of attendance and assessment data to track soldier progress and training effectiveness.
Education
Bachelor of Arts - Political Science
St. Norberts College
De Pere, WI05-2022
Skills
- Order management
- Menu knowledge
- Customer service
- Staff training
- Inventory management
- Multitasking and organization
- Team collaboration
- Conflict resolution
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteHybridRemoteSalary Range
$52000/yr - $200000/yrTimeline
Server/Bartender Trainer
BJ's Restaurant & Brewhouse
03.2024 - 04.2026
Assistant General Manager
Ruby Tuesday Restaurant
10.2022 - 04.2023
Assistant Regional Director
Tim Michels Governor's Campaign
05.2022 - 10.2022
Sales and Merchandising Manager
The Sports Authority
03.2007 - 12.2012
Training Non-Commissioned Officer
US Army
11.1990 - 01.1997
Bachelor of Arts - Political Science
St. Norberts College