Raymond Picazo
Ontario,CA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
8
8
years of professional experience
Work History
Shift Supervisor
Starbucks
Ontario, CA
06.2024 - Current
- Helped store management meet standards of service and quality in daily operations.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Store Manager
Starbucks
Sedona, AZ
04.2024 - 06.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Assistant Store Manager
Starbucks
Pomona, CA
10.2023 - 04.2024
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Shift Supervisor
Starbucks
Pomona, CA
12.2020 - 11.2023
- Helped store management meet standards of service and quality in daily operations.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Shift Leader
Carl's Jr. Restaurants LLC
San Dimas, CA
10.2016 - 11.2020
- Adhered to company standards and compliance requirements for operations and cleanliness of all areas
- Kept employees operating productively and working on task to meet business and customer needs
- Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints
- Supervised employees and oversaw quality compliance with company standards for food and services
Skills
- Store Organization
- POS Systems
- Employee Scheduling
- Retail Operations
- Work Planning and Prioritization
- Customer Experience
Timeline
Shift Supervisor
Starbucks
06.2024 - Current
Store Manager
Starbucks
04.2024 - 06.2024
Assistant Store Manager
Starbucks
10.2023 - 04.2024
Shift Supervisor
Starbucks
12.2020 - 11.2023
Shift Leader
Carl's Jr. Restaurants LLC
10.2016 - 11.2020