Raymond Pinnix Jr
Bayonne
Summary
Capable professional experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.
In addition I was awarded the first consecutive IT contract longer than 1 year consecutively (5 years total) I’ve installed All Phones, Computers, TVs, Switches, fiber, cat6, coax, Analog and much more throughout multiple Goldman Areas.
Touching every device throughout several 43 story buildings. Installing and configuring switches out of state with partnering business’s like Google. I work well with others and have been extremely successful at managing teams throughout my time here. Writing nightly detailed logs of projects.
In summary I think the NJPAC Team will be a great fit for me PROVIDING a family feel that I can one day retire from while enjoying quality of life. As I meet my goals with great effort.
Overview
7
7
years of professional experience
Work History
Bartender
Nico’s Kitchen &Bar
Newark
08.2024 - Current
- Prepared cocktails and beverages according to established recipes and standards.
- Managed inventory by tracking stock levels and ordering supplies as needed.
- Provided excellent customer service by engaging with patrons and addressing their needs.
- Maintained cleanliness of the bar area, ensuring a safe environment for guests.
- Assisted in training new bartenders on drink preparation and service protocols.
- Collaborated with kitchen staff to coordinate food and drink orders efficiently.
- Handled cash transactions accurately and processed payments using POS system.
- Created a welcoming atmosphere by interacting with customers and promoting specials.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
A Level Technician
Goldman Sachs
Manhattan
04.2019 - 08.2025
- Operated and maintained equipment for efficient workflow in production area.
- Conducted quality checks to ensure product standards met specifications.
- Collaborated with team members to troubleshoot machinery issues promptly.
- Spliced fiber optic cables using fusion splicing techniques and equipment.
- Conducted routine maintenance on splicing tools and equipment for optimal performance.
- Installed and tested fiber optic networks, ensuring proper signal transmission.
- Collaborated with team members to troubleshoot connectivity issues in the field.
- Documented splicing procedures and network layouts for future reference.
- Trained junior staff on splicing techniques and safety protocols in the field.
- Coordinated project schedules to meet deadlines while maintaining quality standards.
- Communicated effectively with clients regarding project updates and technical support.
- Conducted tests on fiber optic cables and corrected faults.
- Terminated and spliced single-mode and multi-mode fibers using fusion splicing techniques.
- Maintained records of splice closures, termination boxes, patch panels.
- Installed, tested and maintained fiber optic cables in both aerial and underground environments.
- Conducted optical loss measurements on each splice or connector to ensure performance requirements were met.
- Reviewed line drawings to locate and splice buried fiber optic cables.
- Programmed various types of network hardware such as switches, routers.
- Managed multiple projects simultaneously while ensuring quality standards are met.
- Updated inventory logs and documentation related to installed cable runs.
- Provided technical support to internal staff on proper installation methods for fiber optic cabling systems.
- Inspected all materials prior to installation for any damage or defects.
- Worked with customers to identify needs and develop solutions utilizing fiber optics technology.
- Designed analog circuit layouts using industry-standard CAD tools.
- Analyzed test data to verify design functionality against established benchmarks.
- Installed cable systems for residential and commercial clients efficiently.
- Conducted thorough site surveys to determine installation requirements and challenges.
- Educated customers on system operations and maintenance best practices.
- Coordinated with suppliers to order necessary materials for installations promptly.
- Ensured network connectivity by testing cables using various tools such as multi-meters and signal level meters.
- Installed set top boxes, modems, routers, switches, amplifiers, splitters and associated equipment.
- Assisted customers with technical support for cable connections and TV programming.
- Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
- Ran CAT5e and CAT6 Ethernet cabling between walls or ceilings.
- Performed installation and troubleshooting of cable systems including coax, fiber optics, and other types of cabling.
- Inspected existing wiring infrastructure to identify any problems or defects in the system.
- Trained junior technicians on proper installation techniques for various types of cabling.
- Participated in team meetings to discuss project progress and upcoming tasks.
- Provided technical support to customers regarding their cable services during installations and maintenance visits.
- Performed troubleshooting by inspecting equipment and measuring signals to identify issues.
- Repaired damaged cables caused by weather conditions or improper handling.
- Managed service records and reports, completing paperwork regarding work order status and customer satisfaction to maintain performance effectiveness.
- Completed upgrades, downgrades and wiring for businesses as well as single and multi-family residences.
- Oversaw and modified service operations to meet established parameters and guidelines.
- Stored, maintained and conducted inventory of storeroom-accessible hardware and vehicle stock.
- Prepared detailed reports on completed projects for management review.
- Diagnosed issues in various mobile devices and recommended appropriate repair solutions.
- Utilized diagnostic software to troubleshoot device malfunctions effectively and accurately.
- Maintained accurate records of all repair work completed.
- Replaced defective components such as batteries, screens, cameras, speakers.
- Disassembled phones according to manufacturer specifications in order to access internal components for repair or replacement.
Education
Brick Township
Brick , NjSkills
- Ability to learn and perform basic cable pulling procedures, basic cable termination procedures and work with basic telephony tools, including drills, saws, etc in the performance of pulling cableThorough knowledge of above with ability to learn and perform more advanced cable pulling procedures, pull basic horizontal and vertical feed cable, such as 25 - 200 pair cable, fiber and advanced termination procedures (ie category 5,6 and above, coaxial and fiber) Ability to tone out and identify cable from point to point and to interpret basic floor plans Must have trouble shooting abilitiesThorough knowledge of above with ability to head up 25-100 stations installations, with no supervision Able to determine and install proper cable routes and supports for such installations and to design and install proper cross connection wall fields and such installations Ability to prepare closet for termination, (ie block layout, cable separations, drill holes, mount back board and distribution rings, etc) Assemble and mount freestanding distribution racks and such assemblies, understanding and installation of ElA/TIA category 5, 6 and above cable pulling perimeters with ct and patch cords Able to work with general con ion schedule and to test, determine and repair OconnectorsThorough knowledge of above with ability to head up large scale station installations with no supervision Able to read and understand low voltage drawings, to determine proper high congested cable routes and to learn and perform all fiber optic termination and testing procedures forSame
- Fiber optic installation
- Network troubleshooting
- Equipment maintenance
- Technical support
- Project coordination
- Inventory management
- Problem solving
- Hardware installation
- Help desk operations
- Desktop technical support
Timeline
Bartender
Nico’s Kitchen &Bar
08.2024 - Current
A Level Technician
Goldman Sachs
04.2019 - 08.2025
Brick Township