Raymond Ramirez
Upland,CA
Summary
Professional office specialist with track record of streamlining administrative processes and supporting operational efficiency. Excellent communication, organizational, and multitasking skills. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Known for reliability, problem-solving abilities, and keen attention to detail. Also professional with strong background in asset protection. Skilled in risk assessment, surveillance, and loss prevention strategies. Known for effective team collaboration and adaptability to changing needs. Reliable in delivering results through keen attention to detail and excellent problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Office Associate
Walmart
Chino, CA
07.2020 - 10.2025
- Managing compliance with vast array of environmental and safety procedures to ensure that the workplace is compliant with all applicable safety regulations.
- This includes conducting audits, developing safety plans and training employees on proper safety procedures, ensuring the safety of all associates working on the floor and providing any proper PPE needed to perform job duties.
- Assisting traffic control team in out bounding and in bounding loaded and sealed trailers and containers.
- Helping with visitors and third party companies in providing contractors and safety documentation when entering the facility.
- Managed front desk operations, ensuring seamless check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed daily office operations, ensuring seamless workflow and communication among departments.
- Developed and maintained filing systems, improving document retrieval efficiency.
- Trained new associates on office procedures and software applications, fostering team development.
- Provided exceptional customer service to clients and visitors, enhancing company reputation and relations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Sales Associate
Walmart
Upland, CA
08.2018 - 07.2020
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted in maintaining organized merchandise displays, enhancing product visibility and accessibility.
- Collaborated with team members to ensure accurate inventory counts and minimize stock discrepancies.
- Trained new associates on operational procedures and best practices for sales techniques.
- Led initiatives to enhance store layout, optimizing traffic flow and improving customer shopping experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed inventory levels, ensuring optimal stock availability for sales.
- Enhanced customer experience through personalized service and product recommendations.
Landscaper
SACHI Development
Chino, CA
05.2011 - 08.2018
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Implemented efficient scheduling practices for timely completion of projects, resulting in increased client referrals.
- Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
- Optimized irrigation systems for water conservation efforts while maintaining healthy lawns and gardens.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
- Assisted clients in selecting appropriate plants based on climate conditions, soil types, and desired aesthetics.
- Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Installed lights, sprinklers and other outdoor features based on requirements.
- Operated and maintained landscaping equipment, ensuring optimal performance and safety standards.
- Operated heavy machinery and tools for grading, planting, and maintenance tasks efficiently.
- Conducted site assessments to determine soil conditions and suitability for various plants.
Education
High School Diploma -
Chaffey High School
Ontario, CA05.2011
Skills
- Construction Safety
- Safety Training
- Accident Investigation
- Incident Reporting
- Critical Thinking
- Active listening
- Adaptability
- Product knowledge
- Strong leadership
- Team Oversight
- Data entry
- Reception duties
- File organization
- Paperwork processing
- Document management
- Operations support
- Front desk oversight
- Guest relations
- Word processing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Associate
Walmart
07.2020 - 10.2025
Sales Associate
Walmart
08.2018 - 07.2020
Landscaper
SACHI Development
05.2011 - 08.2018
High School Diploma -
Chaffey High School